WATER & WASTEWATER INDUSTRY TRAINING

Online Training Catalog

Vector Solutions’ Water and Wastewater continuing education courses have been designed to fulfill both the safety and technical recertification requirements for all levels of water industry professionals. Please contact TargetSolutions for details regarding how Vector Solutions’ courses meet requirements for each state. Courses cover the following categories: Environmental Awareness, General Safety, Human Resources, Occupational Health and Technical. These courses are available to PRISM members at an exclusive, discounted rate. For more information about these courses, or to add them to your course catalog, please contact Vector Solutions at 800.840.8048.

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GENERAL

Advanced HAZWOPER Awareness (MOD #1-4)

Employers are required to develop and implement Hazardous Waste Operations (HAZWOPER) training to inform workers (including contractors and subcontractors) performing hazardous waste operations to the level and degree of exposure they are likely to encounter. Training must be conducted initially and annually thereafter.

NOTE: This training program consists of four learning modules. To maximize retention of the course material, all four modules must be completed within 365 days of starting the course to receive a certificate of completion.

NOTE: This course must be supplemented by an assessment of hands-on performance of work tasks. These are services that TargetSolutions does not provide and should be procured through your management or training coordinator.

Course Duration: 2 Hour(s) Each

Asbestos Awareness

The purpose of this course is to educate about Asbestos, what it is, where it is commonly found and dangers it can pose. Also covered is what to do if you come in contact with asbestos. This training course has 12 learning modules with a ten-question exam.

Course Duration: 1 Hour(s)

Aquifer Remediation

This course is divided into two key chapters. First, we are going to review some of the most common sources of groundwater contamination. And, in the second half, we are going to review some remediation alternatives to help restore the water quality of the impaired underground water resources.

Through this course, engineers, architects, planners, and contractors will learn about the most common contamination sources and the industry best practices used for groundwater aquifer remediation.

Course Duration: 1 Hour(s)

Back Injury Prevention

The back is the most injury-prone part of the body, but all back injuries are preventable. Back injury incidents rank near the top of all occupational work injuries. These injuries can result in pain, lost work time, inconvenience, and possible disability. This course highlights techniques for protecting and strengthening the back. This training course has 6 learning modules with a ten-question exam.

Course Duration: 1 Hour(s)

Backflow Prevention Methods

Backflow is an undesirable flow condition caused by a differential pressure that causes the flow of water and other substances into the distribution pipes of a potable water supply system. This can result in contamination of the potable water supply. Backflow contamination can occur if there are existing cross- connections, back siphonage or backpressure conditions, and unprotected cross-connection or failure of protection devices. Elimination of cross-connections and prevention of backflow is essential to maintaining the safety and health of the water supply.

This course highlights the methods of backflow prevention and describes seven commonly used backflow prevention devices. This course has 14 lessons and a 10-question exam.

Course Duration: 1 Hour(s)

Backflow Prevention Overview

Backflow is an undesirable flow condition caused by a differential pressure that causes the flow of water and other substances into the distribution pipes of a potable water supply system. This can result in contamination of the potable water supply. Backflow contamination can occur if there are existing cross- connections, backsiphonage or backpressure conditions, and unprotected cross-connection or failure of protection devices. Elimination of cross-connections and prevention of backflow is essential to maintaining the safety and health of the water supply.

This course highlights the common conditions that result in backflow, why cross-connection control and backflow prevention are necessary, the indicators of backflow contamination, methods for mitigating backflow events, and the elements of a typical backflow prevention program. This course has 12 modules and a 10-question exam.

Course Duration: 1 Hour(s)

Basics of Water Resources: Groundwater Hydrology

This 1-hour interactive online course covers the fundamentals of water supply hydrology. From the hydrologic cycle to the nature and character of groundwater as it goes from recharge zones to discharge points, the basic concepts and terminology are introduced in a clear and easy to read form. Vector Solutions has a long history of providing industry-specific content for its customers. While this course and its content remain accurate and functional within our systems, the look and feel may not match our more modern offerings.

Course Duration: 1 Hour(s)

Biofilters: A Natural Approach to Storm Water Pollutant Removal

Bioswales and constructed wetlands are under increasing use to address pollutants in storm water runoff. However, many installations of these BMPs have failed or have not been as successful as hoped. This interactive online course provides a discussion of the concepts of biofilters. Most of the failures can be attributed to insufficient information being available or to bad or no expert input into the design, construction, vegetating, or maintenance of the bioswale or constructed wetland. This course is intended to provide information on the design and use of biofilters so that designers will be able to make better decisions on the design, construction, implementation, and maintenance of these Best Management Practices.

Course Duration: 2 Hour(s)

Building Evacuation and Emergencies

In the event of an emergency every second counts. The safe orderly and prompt evacuation or relocation of building occupants depends on good planning and training. The goal of this course is to provide building occupants with information about emergency response plans and procedures in the event of any type of emergency.

Course Duration: 1 Hour(s)

CPR Academic

Each year approximately 250,000 people die of sudden cardiac arrest in the United States. Cardiopulmonary resuscitation (CPR) is a combination of rescue breathing and chest compressions delivered to victims thought to be in cardiac arrest. During cardiac arrest, the heart stops pumping blood, blood pressure falls to zero, and the pulse stops. Within 10 seconds a victim may lose consciousness and become unresponsive. CPR helps circulate blood that contains oxygen to the brain and other vital organs and can help “buy time” until help arrives. This course highlights how to recognize the signs of cardiac arrest, how and when to perform CPR, and how to use an AED to help a person in cardiac arrest.

This course is meant to supplement CPR training conducted by the American Heart Association. It is not to be used as the primary guide for patient care. Please contact the American Heart Association for the hands-on class information.

Course Duration: 1 Hour(s)

Coagulation, Flocculation and Sedimentation

The primary goal of the water industry is the delivery of potable water reliably and at affordable prices. Coagulation, flocculation, and sedimentation are each processes which can be part of the water treatment process. Some plants use all three steps, some plants use fewer, and some higher technology plants use none. An understanding of these processes is necessary for anyone working in the water industry.

Course Duration: 1 Hour(s)

Combustible & Flammable Liquids

This module covers the two primary hazards associated with flammable and combustible liquids: explosion and fire. To prevent these hazards, this course and the standard upon which it is based (29 CFR 1910.106), address the primary concerns of design and construction, ventilation, ignition sources, and storage. This training course has 8 learning modules with a ten-question exam.

Course Duration: 1 Hour(s)

Compressed Gas Safety

This course provides the information employees need to handle and transport these potentially volatile storage containers. The program reminds employees to work safely and avoid injuries when handling compressed air and gas. This training course has 9 learning modules with a 10-question exam.

Course Duration: 1 Hour(s)

Confined-Space Entry

During the course of employment, you may be exposed to the hazards associated with confined space operations. This course provides awareness level training for activities related to confined space entry. Additional training at your job site is recommended to gain a better understanding of the confined spaces at your place of employment. This training course has 14 learning modules with a ten-question exam.

Course Duration: 1 Hour(s)

Corrosion Control

Every day, hundreds of water main breaks occur throughout North America. Many of these are caused by corrosion. Corrosion can lead to tubercles and scale buildup in pipelines, which can impede the flow of water and damage equipment. Rust and pitting can cause leaks in the system. The cost of repairs and maintenance can strain budgets. Additionally, lead and copper corrosion can also have adverse health effects, and both are regulated by the federal and state governments.

Course Duration: 1 Hour(s)

Disaster Preparedness

When disaster strikes, the best protection is knowing what to do. Preparedness is everyone’s job. Not just government agencies but all sectors of society — service providers, businesses, civic and volunteer groups, industry associations and neighborhood associations, as well as every individual citizen — should plan ahead for disaster.

Course Duration: 1 Hour(s)

Disinfection Basics

This course is designed to provide you with the basic information and safety rules to help you work safely with and around the chemicals that many organizations use in the water disinfection process. This course concentrates on Aqua Ammonia, Sodium Hypochlorite, and Calcium Hypochlorite.

Course Duration: 1 Hour(s)

Distribution Service to Customers

Water distribution systems are an integral part of keeping the public healthy and safe. The primary purpose of a water distribution system is the delivery of potable water for drinking and firefighting. To meet that goal, systems are designed by civil engineers and city planners to meet the changing needs of homes, offices, and industries. The water operator plays a key role in the installation of these systems.

This course covers the methods of distribution to service customers, the installation of services as well as the maintenance of services. Also covered are the types of customers, metering of these customers and proper records to be kept for service customers.

Course Duration: 1 Hour(s)

Distribution System Materials and Equipment

Water distribution systems are a vital part of ensuring public health and safety. Their primary purpose of water distribution systems is this delivery of sufficient amounts quantities of potable water at adequate pressure while maintaining state and federal water quality which meets or exceeds State and Federal regulation standards.

While the delivery of drinking water is the most visible part of the distribution system, the system must be built to the higher meet peak hour demands and maximum daily demand, as well as plus fire flow requirements. That firefighting can place upon it firefighting can require twice the pressure or more of normal delivery pressure. To meet these demands goals, systems are designed by engineers who, working closely with water distribution operators. Their job is working closely with city planners, to meet residential and industrial needs while maintaining water quality. This course explores the various materials and equipment utilized in the installation and maintenance of a potable water of clean water distribution systems.

Course Duration: 1 Hour(s)

Drinking Water Quality - Critical Parameters

Maintaining water quality is critical for health, safety, and welfare of the general population served by the supply facilities. In this interactive online course, key information is presented regarding the critical parameters for drinking water quality. The primary parameters include microbiological, physical, and chemical. This information will be critical to successful operations for those in the design, engineering, maintenance, or operations areas of these facilities.

Course Duration: 1 Hour(s)

Drinking Water Quality - Monitoring & Security

It’s understood that drinking water should be suitable for human consumption and for all usual domestic purposes. So, what is suitable drinking water? Ideally, drinking water should not contain any microorganisms known to be pathogenic or capable of causing diseases. It should be free from chemical contamination, and it should have the right physical properties.

In this interactive, online course, key information is discussed regarding drinking water monitoring and security required to ensure the health, safety, and welfare of the general population being served by water supply facilities. This course explains the minimum parameters recommended for monitoring drinking water, and the surveillance process and products used for monitoring water quality. Additionally, it also discusses the types of threats to facilities, and types of physical security elements that may be put into place to help protect these facilities.

Course Duration: 1 Hour(s)

Drinking Water Quality - Water Treatment Technology

Safe drinking water supplies are crucial to the health, safety, and welfare of society. In this interactive, online course, we will discuss key information regarding water treatment technology of drinking water, including characteristics and capabilities of water treatment processes, source water quality, distribution system considerations, and residuals management. Technical personnel in the design, engineering, maintenance and operations areas of facilities will find this information critical to the successful operation of drinking water related facilities. This course addresses critical factors that affect health, safety and welfare of the population being served by the water treatment system.

Course Duration: 1 Hour(s)

Driving Safety

Traffic accidents are a leading cause of incidental deaths among US workers. This training course presents information to aid employees in operating vehicles safely. This training program has 13 learning modules with a ten-question exam.

Course Duration: 1 Hour(s)

Effective Groundwater Supply Management

Effective groundwater supply management is essential if groundwater resources are to remain viable for the foreseeable future. Groundwater management is a rapidly evolving discipline. It is incorporating ever more factors into the evaluation of principles that will ensure no harmful effects arise from the utilization of this resource while ensuring that all potential resources that can be maintained are used to satisfy an ever-increasing demand. We’ll review some history of Groundwater Management from its beginnings in the mid-20th century through the present day. We’ll also cover current parameters and environmental factors of concern.

Course Duration: 1 Hour(s)

Effective Meter Reading

Reading a meter is a basic skill every water operator should master. This course covers the proper way to obtain meter readings; including common types of meters, access to meters, how to obtain a direct readout from a meter, and alternative methods of obtaining meter reads.

Course Duration: 1 Hour(s)

Excavation

This course will address all the potential hazards one can encounter in an excavation, and how to clearly identify and protect one’s self from those hazards. After completing this course, individuals will be able to recognize and eliminate hazardous conditions, be knowledgeable in different soil classifications, and choose the correct protective solution for a specific scope of work.

Course Duration: 1 Hour(s)

Emergency Response to Terrorism (Modules 1–4)

This Introductory Guide for First Responders is essential for those employees who may be among the first to arrive at an incident of suspicious origin. It is intended to be a general introduction to the basic concepts for first-responder awareness at the scene of a potential terrorist incident.

NOTE: This training program consists of four learning modules. To maximize retention of the course material, all four modules must be completed within 365 days of starting the course to receive a certificate of completion.

Course Duration: 1 Hour(s) Each

Eye Safety

The loss of sight can be devastating and is easily preventable. A recent survey found that three out of five workers who suffered an eye injury wore no eye protection. Of those who did, 40% wore the wrong kind. You should wear safety eyewear whenever there is any chance that machines or operations present the hazard of flying objects, chemicals, harmful radiation or a combination of these or other hazards. This course reviews the selection of appropriate eyewear and basic first aid for the eye.

Course Duration: 1 Hour(s)

Fall Protection

Each year falls consistently account for the greatest number of fatalities in the construction industry and are a major concern in other industries. Events surrounding these types of accidents often involve a number of factors including unstable working surfaces, misuse of fall protection equipment and human error. Studies have shown that the use of guardrails, fall arrest systems, safety nets, covers and travel restriction systems can prevent many deaths and injuries from falls. This training course has 12 learning modules with a ten-question exam.

Course Duration: 1 Hour(s)

Filtration Basics

Water quality varies from location to location, and the definition of potable water can vary with locality. Most water treatment facilities use filtration as an important step in their water treatment processes, and some smaller municipalities might use a slow sand filtration as their only treatment method.

This course will examine the treatment of water via filtration: what is filtered out of the water we drink, what are the different types of filters available, and how do those filtration methods work? We will also survey the regulatory requirements for potable water as set forth by the EPA, examine some of the most common pollutants, and look at a few case studies regarding specific filtration problems and the unusual solutions that have sometimes been reached.

Course Duration: 1 Hour(s)

Fire Water Systems - Storage, Pumping & Distribution

Having a readily available water supply for firefighting procedures is essential for protecting the health, safety, and welfare of the general public. This means water must be available and accessible in any weather condition. This interactive online course will teach you about water storage systems and design considerations for water sources. You will also learn about water pumping and distribution systems.

Course Duration: 2 Hour(s)

Fuel and Combustion Systems Safety - Combustion Basics

First aid is the basic medical knowledge that could save a life. The risks involved with daily life may call for immediate action and you may be the only one capable of doing it. First aid will never replace professional medical care, but many injuries will only require first aid care.

Part 2 covers basic first aid techniques, including care for insect bites, injuries, burns, and poisonings and has 21 learning modules with a 10- question exam.

Course Duration: 2 Hour(s)

Green Design: Introduction to Sustainable Water Systems (Based on LEEDv4)

The goal of this online interactive course is to introduce you to a perspective on development and design practices that help professionals support communities in managing and sustaining use of local water resources. It is often said when discussing sustainable practices that people need to think globally and act locally. This is especially true when dealing with water resources. Unlike any other resource, water cycles through the earth’s environments at global and continental scales, but each step of that journey serves as a highly valued local resource. This course will discuss a sustainable approach to water use and management in buildings, sites, and campuses. It systematically introduces key concepts that help practitioners understand the larger watershed and community water systems that local development practices impact, and the cultural, social, economic, and health benefits communities derive from earth’s water systems. This course also introduces the consequences of conflicts between current development practices and these water systems and emerging developments practices that work better with, and have a lower-impact on, watershed systems. Brief overviews of LEED-BD+C v4.0 credits that contribute to improved water quality, reduced water use, management of local stormwater and groundwater resources are included to help orient professionals to practices they may wish to learn more about. Lastly, the author provides some examples of how strategies introduced in the lesson can contribute to and express the natural, cultural, social, and aesthetic character of places.

Course Duration: 2 Hour(s)

Groundwater Contamination – Aquifer Remediation

This course is divided into two key chapters. First, we are going to review some of the most common sources of groundwater contamination. And, in the second half, we are going to review some remediation alternatives to help restore the water quality of the impaired underground water resources.

Through this course, engineers, architects, planners, and contractors will learn about the most common contamination sources and the industry best practices used for groundwater aquifer remediation.

Course Duration: 1 Hour(s)

Ground Water Treatment

Untreated or inadequately treated ground water poses a serious problem in public water supply systems. The U.S. Environmental Protection Agency (EPA) has estimated that about 70 percent of ground water systems provide either untreated or inadequately treated ground water. This means that 20 million people receive water that has not been disinfected; 70 million if we include those who receive water that has not been properly treated by log inactivation or removal of viruses. According to the U.S. Centers for Disease Control and Prevention (CDC), ground water is responsible for the majority of waterborne disease outbreaks.

Course Duration: 1 Hour(s)

Hazardous Waste Treatment

Hazardous waste can exist in liquid, solid or slurry forms. It may originate in a current manufacturing process or from clean-up of an abandoned site. This course will review the background and design considerations for different methods of treating hazardous waste.

Course Duration: 1 Hour(s)

Hand & Power Tool Safety

Tools are such a common part of our lives that it is difficult to remember that they may pose hazards. All tools are manufactured with safety in mind but, tragically, a serious incident often occurs before steps are taken to search out and avoid or eliminate tool-related hazards. In the process of removing or avoiding the hazards, workers must learn to recognize the hazards associated with the different types of tools and the safety precautions necessary to prevent those hazards. This training course has 8 learning modules with a ten-question exam.

Course Duration: 1 Hour(s)

Hydraulics

This course covers the concepts, calculations, and operational uses of hydraulics in the water industry, and will examine the physics behind certain operations and processes within the water treatment industry. Subjects included are density and specific gravity, pressure and force, head, head loss, pumping rates and pump heads, flow rates, and flow measuring devices.

Course Duration: 1 Hour(s)

Introduction to Pumps and Motors

Pumps and motors are mainstays of the water industry as almost every water system has them. In a water operator’s career, either at a treatment plant or in distribution, pumps, and motors will be experienced and, in some cases, operated and maintained. This course introduces and provides general information on pumps and motors. The course is not intended to provide how to operate or maintain pumps, as these efforts require more details, knowledge, training, and experience than this course offers. Electrical and mechanical skills and abilities are needed, along with the safety proficiencies to work on pumps, which are outside of this course.

Course Duration: 1 Hour(s)

Lead Contamination of Public Water Systems

Potential lead contamination from drinking water presents a significant health risk. Notable examples of lead contamination include a crisis in Flint, Michigan, a city that, for a variety of reasons, failed to protect its citizens from the dangers of this toxin. Other examples are reported far too regularly. Such an example includes an EPA report that approximately 350 schools and day-care centers across the nation failed 470 lead tests between 2012 and 2015.

Even more disturbing was a change in Washington, DC water system disinfection methods that caused a spike in lead levels to thousands of homes a result that was kept hidden from residents for three years. Another example includes Sebring, Ohio schools, where officials shut down water fountains due to elevated lead levels.

Course Duration: 1 Hour(s)

Mathematics Applied

For almost every job within any technical area of public service or general public works, there is a requirement for an understanding of basic mathematics and how to apply such concepts. Within the water industry there are necessary mathematics calculations that must be successfully mastered for the safety and health of the public who utilize domestic and industrial water systems.

This course covers beginning applied mathematics as used in the water supply industry. It is structured for beginning-level operators or those who have not had recent experience with mathematics in their jobs. Subjects covered in this course are: average daily flow, overflow rate, filter loading rate, detention time, and well operation calculations.

Course Duration: 1 Hour(s)

Mathematics Basics

Water operators must master basic math skills to perform the more advanced calculations required day- to-day on the job.

This course covers basic mathematical notation, methods, and calculations. Included in the course are powers and scientific notation, dimensional analysis, rounding and estimation, solving for the unknown value, ratios and proportions, percent, averages, linear area and volume measurements, and conversions.

Course Duration: 1 Hour(s)

Pipes and Valves: Basic Pipefitting Skills

Basic Pipefitting Skills is a course designed to familiarize participants with basic techniques for determining piping configurations and dimensions, measuring and cutting pipe, and correctly installing pipe and fittings. After completing this course, participants should be able to identify common piping and fittings, use blueprints and other drawings to determine piping configurations, measure and cut pipe, and install piping and fittings that are plumb, level, and square.

Course Duration: 2 Hour(s)

Pipes and Valves: Installing Flanges, Copper, and Plastic Pipe

Installing Flanges, Copper, and Plastic Pipe is a course designed to familiarize participants with basic techniques for correctly installing steel flanges, copper tubing, and plastic pipe. After completing this course, participants should be able to correctly install various types of steel flanges, calculate fitting take-off for copper fittings, solder copper fittings to copper tubing, calculate fitting take-off for plastic fittings, and join plastic pipe and fittings using the solvent cement method.

Course Duration: 2 Hour(s)

Pipes and Valves: Valve Maintenance

This course is designed to familiarize participants with the basic procedures for performing routine maintenance on a valve and for performing a valve overhaul. After completing this course, participants should be able to describe tasks involved in preparing for valve maintenance and explain how to adjust and replace valve packing. They should also be able to describe how to disassemble a valve, inspect its parts, perform maintenance on it, and reassemble it.

Course Duration: 2 Hour(s)

Pipes and Valves: Valve Types and Operation

This course is designed to familiarize participants with the basic components and operation of valves commonly found in industrial sites. After completing this course, participants should be able to explain how valves can be classified, describe the parts and operation of various types of valves, and describe how valves can be operated.

Course Duration: 2 Hour(s)

Principals of Debt Collections

On average each year, the U.S. Federal Trade Commission receives more complaints from customers about debt collection practices than any other issue. Nearly 32,000 of these complaints pertain to in-house collectors, such as utility companies and other non-third-party collection agencies. By following key guidelines in their customer communication and service delivery, employees can reduce the number of complaints while also improving their chances of successfully collecting past-due account balances. This course reviews principles of bill collection for water operators that can improve customer retention and boost the chances of success in collections. In addition to other topics, the course also discusses the Fair Debt Collection Practices Act, customer service strategies in the context of collections, and tips for improving collections success.

Course Duration: 1 Hour(s)

Protecting Water Systems Through Backflow Prevention

Property owners may turn to Registered Architects or Professional Engineers to determine whether or not a property requires a backflow prevention device. According to the EPA there are approximately 155,000 public water systems in the United States. It is the responsibility of these public water utilities to provide safe drinking water to over 90 percent of the United States. Water main breaks and fire fighting efforts among other events can cause a condition called backsiphonage or backflow. This creates a condition where non-potable water from a building can contaminate the public water supply system. Anyone associated with the design, construction, maintenance of water systems needs to be aware of the potential for backflow and understand how to prevent it. In this interactive, online course, we will discuss the difference between back pressure and back siphoning, and the conditions where each occur. We will learn how to select the appropriate backflow device given the potential hazard and describe how backflow devices operate. Upon completing this course you will be able to recognize examples of potential backflow situations and how to prevent backsiphonage and/or backpressure. You will also be able to differentiate types of backflow preventers and the importance of regular testing and maintenance.

Course Duration: 1 Hour(s)

Pumping Stations - Pumps, Motors and Electrical Systems

Pumping stations are necessary where large amounts of water must be transported through a piped distribution system. Knowing the characteristics of piping and valve materials will allow you to optimize the hydraulic design of your pumping stations.

This interactive online course teaches about the different water distribution station pump classifications, pump designs and motor types. Additionally, learners will better understand the electrical systems of pumping stations.

Course Duration: 2 Hour(s)

Quality of Water (CA AB-54)

Assembly Bill (AB) 54 is aimed at helping California improve the quality of its drinking water in public water systems, particularly in areas where financial investment is needed. To accomplish this, AB 54 contains a number of new regulations and provisions specifically addressing mutual water companies and Local Agency Formation Commissions or LAFCOs in California. It is important for all mutual water company personnel in California, especially board members, to understand the new provisions and regulations contained in AB-54 and how it may affect their operations and job responsibilities. This course provides a general overview of AB-54 with an emphasis on its requirements and provisions for mutual water company personnel.

Course Duration: 0.5 Hour(s)

Radiation Safety

This training course was designed to provide managers and employees with basic concepts of radiation and radiation protection. At your job site, part of your job may be to protect people’s health and the environment from harmful exposure to radiation. This training course has 10 learning modules with a ten-question exam.

Course Duration: 1 Hour(s)

Rehabilitation of Water Distribution Systems: Current Technologies

Water distribution renewal methods can be divided into three overall categories. They include pipe repair, rehabilitation and replacement. There is some obvious overlap between the technologies used on these three methods, such as the case of sliplining as it can be used for spot repairs and for entire system rehabilitation. The applications of the different technologies will vary per the specifics on each project. However, please note that any systems used need to be approved by the NSF/ANSI 61 standard for use in water distribution project.

At the end of this course Contractors, Engineers, Water System Operators and Architects will be able to identify technologies that are used to repair, rehabilitate and replace aging water distribution systems.

Course Duration: 1 Hour(s)

Rehabilitation of Water Distribution Systems: Designing Renewal Projects

The average age of water distribution systems within the U.S. is between 50 to 100 years. This is right at the design life cycle of many systems; thus local water agencies are investing more and more in the rehabilitation of existing water distribution systems instead of the construction of new systems.

We are going to review some of the key technical guidelines and standards for the design of renewal projects for water distribution systems.

Course Duration: 1 Hour(s)

Rehabilitation of Water Distribution Systems: Selecting Rehab Methods

The average age of water distribution systems within the U.S. is between 50 to 100 years. This is right at the design life cycle of many systems; thus local water agencies are investing more and more in the rehabilitation of existing water distribution systems instead of the construction of new systems. We are going to review some of the key items that need to be considered when selecting a rehabilitation method to maintain the operability of water distribution systems.

Course Duration: 1 Hour(s)

Safety: Electrical Part 1 - Fundamentals, Materials & Equipment Grounding

Welcome to this 2-hour interactive online course that is the first of a two-part series which introduces you to many workplace situations that require you to work safely with electricity. You’ll learn how and why electricity can be dangerous. You’ll also learn about various methods used for protection. Safety begins with the careful installation of electrical components by means of approved wiring methods. You should use safety procedures and practices that insulate you from electricity’s power anytime you work with or near electrical equipment or components. Specifically, Part 1 looks at: Fundamentals of electricity & associated hazards, using proper materials and components, and equipment grounding.

Course Duration: 2 Hour(s)

Safety: Electrical Part 2 - Hazardous Location, Clearance & Safety Practice

This 2-hour online course is the second of a two-part series which introduces you to many workplace situations that require you to work safely with electricity. You’ll learn how and why electricity can be dangerous. You’ll also learn about various methods used for protection. Safety begins with the careful installation of electrical components by means of approved wiring methods. You should use safety procedures and practices that insulate you from electricity’s power anytime you work with or near electrical equipment or components. Specifically, Part 2 looks at: hazardous locations, safe working clearances, and safety practices.

Course Duration: 2 Hour(s)

Storm Water Management: Storm Water Pollution Prevention Plan (SWPPP)

Proper storm water management is critical to ensure safe drinking water for all of us. In addition, the EPA can levee substantial monetary fines as well as criminal prosecution for violators of EPA storm water regulations. This course will discuss the environmental impacts of storm water runoff, the NPDES storm water program, and the elements of a storm water pollution prevention plan.

Course Duration: 1 Hour(s)

Stormwater Pollution Prevention

This course was designed to educate employees on storm water pollution prevention techniques. This course covers the regulations, permits, and authorities that govern storm water pollution. It explains the components of facility-specific storm water pollution prevention plans and describes the fundamentals of storm water sampling. It also covers major ways storm water contributes to water pollution as well as the role of supervisors and employees in preventing storm water pollution.

Course Duration: 1 Hour(s)

Sustainable Solutions: Water Shortages

Over the next forty years, the global population is expected to increase from 6 billion to an estimated 9 billion, yet the world’s water supply is constant. Only 3 percent of the global water supply is fresh; the majority of it is locked in ice or stored deep in the earth, making its extraction very expensive. The remaining 97 percent is found in the oceans and is too salty for human consumption, irrigation, and industrial uses. Water from the oceans can be processed; however, desalination is an energy-intensive practice. In this course we will explore site strategies for reducing water waste and recharging groundwater supplies.

Course Duration: 1 Hour(s)

The WELL Building Standard

How well does your building fit your tenants? Do your employees need a place to walk or work out? This interactive online course introduces the WELL Building Standard and discusses unique “features” (known as “credits” in LEED) to certify projects and gain the credential. We will discuss the application of the WELL standard to a hypothetical case study, conducting a feature-by-feature analysis and comparing the building before and after the standard is applied.

Course Duration: 3 Hour(s)

Trenching & Shoring

This course highlights the requirements in the standard for excavation and trenching operations, provides methods for protecting employees against cave-ins and describes safe work practices for employees. This training course has 8 learning modules with a ten-question exam.

Course Duration: 1 Hour(s)

Trenchless Methods: An Introduction

There is a tremendous need to rehabilitate pipes, especially sewer and water lines. In the U.S. alone, there are 1.2 million miles of sewer pipe and approximately 880,000 miles of water distribution pipes. In both cases, the operable life of the infrastructure is 50 to 100 years. The majority of these pipes were laid in the 1940”s, after World War II, and most are 50 to 125 years old. Additionally, on-going maintenance is necessary to protect against pipe corrosion, root intrusion, structural failure and other problems. Trenchless technology includes a large family of methods utilized for installing and rehabilitating underground utility systems with minimal surface disruption and destruction resulting from excavation. This 1-hour online course presents an introduction to the most common types of trenchless technology used in the U.S. and provides a real-life example to help you determine the correct technology for the given project. Vector Solutions has a long history of providing industry-specific content for its customers. While this course and its content remain accurate and functional within our systems, the look and feel may not match our more modern offerings.

Course Duration: 1 Hour(s)

Wastewater Treatment

There are approximately 16,000 municipal wastewater treatment plants in the U.S. Many of these plants use extensive and sophisticated water treatment technologies that require highly-developed operating skills. Such treatment plants face numerous challenges to effective operations and to compliance with federal, state, and local requirements. According to the EPA about 11,000 enforcement actions have been taken against small wastewater facilities around the country.

This course reviews the fundamentals of the wastewater treatment process. Various aspects of the process are discussed encompassing each stage of treatment, including primary, secondary, and tertiary or advanced treatments. Additionally, the course reinforces the importance of wastewater treatment to human health and the environment and highlights the federal regulations applicable to wastewater treatment.

Course Duration: 1 Hour(s)

Water Main Installation

Water distribution systems are an integral part of keeping the public healthy and safe. The primary purpose of a water distribution system is the delivery of potable water for drinking and firefighting. To meet that goal, systems are designed by civil engineers and city planners to meet the changing needs of homes, offices, and industries. The water operator plays a key role in the installation of these systems.

This course will illustrate each step-in water main installation, including excavating a trench, inspecting and laying pipe, backfilling a trench, and pressure and leak testing and flushing and disinfecting new pipelines. Safety precautions for all these steps will be made clear as well.

Course Duration: 1 Hour(s)

Water Well Design

Extracting groundwater for use as public water supply, irrigation, or industrial supply presents a challenge to Engineers, Geologists, and Well Drilling Contractors. Water wells must be designed to fit existing natural conditions. Factors including aquifer parameters (location, depth, rock types, and water yield capacity), geology and water quality, are unique to every location. The professional engineer, geologist, and well driller need to be informed of these factors to complete a successful water well construction project. This two hour interactive online course will introduce you to the necessary steps in a water well design project. Proceeding with researching of local groundwater conditions to obtaining information necessary to locate and plan a well, this course presents techniques for designing a water well. You will learn valuable skills in the phases necessary to implement a well construction project.

Course Duration: 2 Hour(s)


HUMAN RESOURCES & EMPLOYMENT PRACTICES

Alcohol-Free Workplace

Alcohol, a very simple molecule, is one of the most widely used drugs in the world. Like other general anesthetics, alcohol is a central nervous system depressant. When alcohol is consumed, it is distributed throughout the body and exerts most of its effects in the brain. In general, its effects are proportional to its concentration in the blood. It is estimated that alcohol abuse costs society an estimated $116 billion a year and is associated with up to half of all traffic fatalities. In the workplace, the costs associated with alcohol abuse include increased absences, accidents, and errors. This training course has 12 learning modules with a ten-question exam.

Course Duration: 1 Hour(s)

Drug-Free Workplace

Drug abuse can have dangerous and costly effects in the workplace. This course highlights these impacts, and provides useful information about the different types of drugs that are commonly abused and how to evaluate each element and subsidiary component of a safety and health program. This training course has 11 learning modules with a ten-question exam.

Course Duration: 1 Hour(s)

Office Safety

In today’s fast-paced environment, employees are not always aware of the fact that hazards exist in the office setting. In fact, statistics have shown that a majority of accidents and injuries occur in the office environment. Most employees work in a variety of settings and when they are made aware of the potential hazards that exist, they can then take the appropriate steps to avoid injury and help other employees to do the same.

Course Duration: 1 Hour(s)

Reasonable Suspicion of Alcohol for Supervisors

This program is designed to help managers, supervisors, and human resource professionals understand the legal and practical issues associated with testing employees for drugs and/or alcohol use. It will inform designated employees on the “do’s” and “don’ts”, “why’s” and “how’s” in making a fair, reliable and reasonable suspicion of alcohol testing referral to cover suspected employees performing safety-sensitive job functions.

Course Duration: 1 Hour(s)

Reasonable Suspicion of Drugs for Supervisors

Reasonable Suspicion is a belief, drawn from specific objective facts and reasonable inferences, that an employee is using drugs in violation of work rules or regulations. If drug use is suspected, it is every supervisor’s responsibility to proactively assist the employee and protect others who may be affected by erratic behavior due to drug use. This program is designed to help managers, supervisors, and HR professionals understand the legal and practical issues associated with testing employees for drug use. It will inform designated employees on how to make a fair, reliable, and reasonable suspicion for a drug referral to cover suspected employees performing safety-sensitive job functions.

Course Duration: 1 Hour(s)

Principles of Debt Collections

On average each year, the U.S. Federal Trade Commission receives more complaints from customers about debt collection practices than any other issue. Nearly 32,000 of these complaints pertain to in-house collectors, such as utility companies and other non-third-party collection agencies. By following key guidelines in their customer communication and service delivery, employees can reduce the number of complaints while also improving their chances of successfully collecting past-due account balances.

This course reviews principles of bill collection for water operators that can improve customer retention and boost the chances of success in collections. In addition to other topics, the course also discusses the Fair Debt Collection Practices Act, customer service strategies in the context of collections, and tips for improving collections success.

The information provided in this course is not intended to be legal advice. It is provided for informational purposes only. TargetSolutions makes no warranty, express or implied, as to the accuracy or the reliability of the information contained in this course. Course users are advised to consult an attorney for legal guidance.

Course Duration: 1 Hour(s)

Reasonable Suspicion of Alcohol for Supervisors

This program is designed to help managers, supervisors, and human resource professionals understand the legal and practical issues associated with testing employees for drugs and/or alcohol use. It will inform designated employees on the “do’s” and “don’ts”, “why’s” and “how’s” in making a fair, reliable and reasonable suspicion of alcohol testing referral to cover suspected employees performing safety-sensitive job functions. This training course has 14 learning modules with a ten-question exam.

Course Duration: 1 Hour(s)

Reasonable Suspicion of Drugs for Supervisors

Reasonable Suspicion is a belief, drawn from specific objective facts and reasonable inferences, that an employee is using drugs in violation of work rules or regulations. If drug use is suspected, it is every supervisor’s responsibility to proactively assist the employee and protect others who may be affected by erratic behavior due to drug use.

This program is designed to help managers, supervisors, and HR professionals understand the legal and practical issues associated with testing employees for drug use. It will inform designated employees on how to make a fair, reliable, and reasonable suspicion for a drug referral to cover suspected employees performing safety-sensitive job functions. This training course has 17 learning modules with a 10-question exam.

Course Duration: 1 Hour(s)

Workplace Stress


Stress is one of the leading causes for reduced productivity in the workplace. Stress can also cause worker illness to the point of missing days of work, which makes it an important issue for employers as well as employees. Stress is present everywhere decisions are made, it becomes a problem when these decisions conflict. Actions and their consequences cause stress, although not all stress is negative, a certain amount of stress is necessary to survive. As you move through this training course, look for coincidence between the text and your life and you will be on the path to positive stress outlook.

This training course has 10 learning modules with a ten-question exam.

Course Duration: 1 Hour(s)

Workplace Violence


Workplace violence has emerged as an important safety and health issue in today’s workplace. Its most extreme form, homicide, is the second-leading cause of fatal occupational injury in the United States. On average, 1.7 million workers are injured each year, and more than 800 die as a result of workplace violence (WPV) [Bureau of Justice Statistics 2005; BLS 2005]. According to the Bureau of Labor Statistics Census of Fatal Occupational Injuries (CFOI), violent acts made up 18 percent of all fatal work-related injuries in 2005.

Death or injury should not be an inevitable result of one’s chosen occupation, nor should these staggering figures be accepted as a cost of doing business in our society.

This training course has 10 learning modules with a ten-question exam.

Course Duration: 1 Hour(s)