This course provides an overview of the building approaches while considering the totality of the situation and your safety. It aims to provide a better understanding of the arriving officers objectives before an approach, the benefits of a stealth approach, safe approach tactics, and how to avoid the “fatal funnel” and kill zone.

Course Duration: 1 Hour(s)

Law enforcement can be a dangerous profession and survival is often predicated on proper preparation and survival tactics. Where many officers go wrong is that they assume a call is inconsequential and approach on auto pilot thereby disregarding their survival mindset. This course focuses on maintaining that survival mindset when approaching potentially dangerous people by emphasizing safe approaches, legal justifications to approach, and approach priority.

Numerous case studies, scientific research, statistics, and an array of videos of real-life encounters are utilized to offer training scenarios that assist in identifying potentially dangerous approaches and how planning can help you when dealing with a dangerous suspect.

This course provides an overview of the proper way to approach people by considering the totality of the situation and your safety. It aims to provide a better understanding of the when/then mentality, the three legal justifications for approaching people, approach priority, and the duties and responsibilities of the contact and cover officers.

Course Duration: 1 Hour(s)

Law enforcement is a dangerous profession and survival is often predicated on preparation and survival tactics, especially when approaching a vehicle. During an average year, approximately 12% of officers murdered in the line of duty are killed making vehicle contacts, and with the majority of these stops, potential danger cannot be known in advance. This course focuses on maintaining a survival mindset when approaching potentially dangerous vehicles and the tactics needed to be aware of potential hazards prior to approach.

Numerous case studies, scientific research, statistics, and an array of videos of real-life encounters are utilized to offer training scenarios that assist in identifying potentially dangerous vehicle approaches and how to protect yourself in these scenarios.

This course provides an overview of the proper way to approach vehicles while considering the totality of the situation and your safety. It aims to provide a better understanding of the circumstances for approaching vehicles, observations conducted before an approach, the types of approaches, and officer positioning upon arrival.

Course Duration: 1 Hour(s)

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One of the greatest tools a law enforcement professional possesses is the ability to influence the overall outcome of interactions. This course focuses on today’s law enforcement professionals and their ability to effectively evaluate people’s behaviors to analyze and identify deception through speech, facial expressions, and body language.
Numerous case studies, scientific research, and a wide array of videos of real-life encounters are utilized to offer training scenarios that assist in developing techniques for detecting deceptive behavior and identify various cues that someone may be lying.

This course provides an overview of the indicators of deceptive behavior and techniques to determine truthfulness. It aims to provide a better understanding of the signs of deception, conducting statement analysis, Freudian slips, and body language cues that convey hidden meanings. It is essential for law enforcement professionals to be able to determine deception and to be able to detect and interpret meaning across a wide spectrum of communication types.

Course Duration: 1 Hour(s)

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One of the greatest tools a law enforcement professional possesses is the ability to influence the overall outcome of interactions. This course focuses on today’s law enforcement professionals and their ability to effectively evaluate and identify people’s potentially dangerous behaviors.

Numerous case studies, scientific research, and a wide array of videos of real-life encounters are utilized to offer training scenarios that assist in developing techniques for detecting pre-attack indicators and body cues that can indicate danger to law enforcement professionals.

This course provides an overview of the indicators of attack and techniques to determine potentially dangerous human behaviors. It aims to provide a better understanding of danger cues through body language, unconscious indexing, verbal threats, and physical behavior that can indicate micro-aggressions. It is essential for law enforcement professionals to be able to identify pre-attack indicators as the safety of all involved is paramount in all situations.

Course Duration: 1 Hour(s)

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One of the greatest tools a law enforcement professional possesses is the ability to influence the overall outcome of interactions. This course focuses on today’s law enforcement professionals and their ability to effectively evaluate others through non-verbal communication and body language to make informed decisions and inferences.
Numerous case studies, scientific research, and a wide array of videos of real-life encounters are utilized to offer training scenarios that assist in developing techniques for reading people’s unconscious thoughts and actions via body language cues and responses.

This course provides an overview of the six main non-verbals used by law enforcement professionals to determine underlying messages and unconscious communication. It aims to provide a better understanding of the types of non-verbal communication, methods of reading another person’s body language, meaning behind various facial expressions, and learned versus innate behavior.

Course Duration: 1 Hour(s)

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One of the greatest tools a law enforcement professional possesses is the ability to influence the overall outcome of interactions. This course focuses on today’s law enforcement professionals and their ability to effectively evaluate others through non-verbal communication and body language to make informed decisions and inferences.

Numerous case studies, scientific research, and a wide array of videos of real-life encounters are utilized to offer training scenarios that assist in developing techniques for reading the totality of people’s body language, spoken words, and behavior in any given situation.

This course provides an overview of all types of unconscious communication to allow law enforcement professionals to be aware of subtle changes in behavior and body language that can convey essential information.

Course Duration: 1 Hour(s)

During this course, the concentration will be on three of the most significant aspects of leadership. The course will also define leadership and the core competencies for any individual to be successful, especially in today’s law enforcement environment.

Course Duration: 1 Hour(s)

Numerous case studies, scientific research, statistics, and an array of videos of real-life encounters are utilized to offer training scenarios that assist in identifying potential distractions and how to avoid those distractions to prevent unnecessary injury or even death.

This course provides an overview of the various distractions a law enforcement professional will encounter while behind the wheel and how to avoid those distractions. It aims to provide a better understanding of the types of driving distractions, the technology incorporated into emergency service vehicles that contribute to distracted driving, and how to avoid distraction while driving through visual, manual, and cognitive means.

Course Duration: 1 Hour(s)

Course Duration: Hour(s)

Course Duration: 1 Hour(s)

Numerous case studies, scientific research, statistics, and an array of videos of real-life situations are utilized to offer training scenarios that identify potentially fatal situations, how being aware of your surroundings in these situations can help minimize the dangers you could potentially face, and how to prepare yourself to deal with potentially fatal encounters.

This course provides an overview of the four major areas that put officers at risk of injury or death and how to minimize exposure to those fatal dangers. It aims to provide a better understanding of the importance of physical fitness and the impact poor physical health can have on the life expectancy of police officers. It also explores the prevalence of officer suicide, the indicators of potential suicide that may be presented, and how to help. Due to the nature of the job, potentially fatal encounters are an inevitable part of being a law enforcement professional, and it’s essential to understand how best to approach these situations.

Course Duration: 1 Hour(s)

Numerous case studies, scientific research, statistics, and an array of videos of real-life situations are utilized to offer training scenarios that identify the difference between good stress and bad stress, how stress can affect your fight or flight response, and how you can practice for stress to use it to your advantage.

This course provides an overview of the stress response in humans and how it is designed to deal with threats. It aims to provide a better understanding of the biological factors of stress and how it can affect your body. It also explores the four (4) “F’s” of the flight or fight response and how your biology can trump training in these moments. Due to the nature of the job, stress in an inevitable part of being a law enforcement professional, and it’s essential to understand what triggers your stress and how it can affect you.

Course Duration: 1 Hour(s)

Numerous case studies, scientific research, statistics, and an array of videos of real-life situations are utilized to offer training scenarios that identify how to stack the deck in your favor against stress, how fatigue greatly impacts decision-making, and how to move forward after stressful events.

This course provides an overview of how to mitigate stress and how to recover both mentally and physically after stressful events. It aims to provide a better understanding of the circle of control and the difference between control and influence. It also explores how physical fitness and fatigue can directly affect how you handle stress and the devastating effects of chronic stress on an officer’s health. Due to the nature of the job, stress in an inevitable part of being a law enforcement professional, and it’s essential to understand how to effectively deal with stress in order to minimize or mitigate its negative effects.

Course Duration: 1 Hour(s)

Course Duration: 1 Hour(s)

Numerous case studies, scientific research, statistics, and an array of videos of real-life situations are utilized to offer training scenarios that assist with channeling both the warrior and guardian mindsets and how they are applied to a wide range of circumstances.

This course provides an overview of Sir Robert Peel’s Nine Principles of Policing and how they tie into the guardian and warrior mindsets. It aims to provide a better understanding of how these mindsets can be mutually exclusive and how effective training can be used to increase public trust. It also explores the phrase “Guardian Heart, Warrior Spirit” and the training aspects of knowing when to switch from one mindset to the other.

Course Duration: 1 Hour(s)

Numerous case studies, scientific research, statistics, and an array of videos of real-life situations are utilized to offer training scenarios that assist with identifying the inherent issues with explicit, implicit, illicit and racial biases and how they can be applied unconsciously to a potential suspect.

This course provides an overview of implicit bias and the differences between bias and prejudice. It aims to provide a better understanding of the four types of biases and how bias influences situations in law enforcement. It also explores the rise of implicit bias and how both confirmation and observational biases can affect job performance.

Course Duration: 1 Hour(s)

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One of the greatest tools a law enforcement professional possesses is the ability to influence the overall outcome of interactions. This course focuses on today’s peacekeeper and their ability to effectively evaluate others – and by means of interaction – make sound decisions that result in safe and successful resolutions.

Numerous case studies, scientific research, and a wide array of videos of real-life encounters are utilized to offer training scenarios that assist in developing techniques for dealing with people during all types of interactions to de-escalate potentially volatile situations.

This course provides an overview of the interaction skills needed by law enforcement professionals to successfully de-escalation situations. It aims to provide a better understanding of the seven principles of interaction, de-escalation and conflict stages, and potential pitfalls to avoid during any human interaction.

Course Duration: 1 Hour(s)

Gaining control of a threatening subject is a lifesaving skill for law enforcement officers. Arrests and subject confrontations can be dangerous, even fatal in some cases.This course reviews basic subject arrest and control techniques that are designed to keep law enforcement officers safe while effectively gaining control of the subject.

Course Duration: 1 Hour(s)

Making arrests is one of the primary tasks of law enforcement officers. Lawful arrests help to reduce crime, protect communities, and remove offenders from society. To carry out this critical responsibility, law enforcement officers need to know when arrests are lawful and how to carry out arrests safely and effectively.

This course provides a general overview of arrest procedures. It discusses various aspects of arrests, including the legal justifications, limitations, and requirements of the powers of arrest invested in law enforcement officers. Procedures discussed in the course include those for handcuffing, investigative on-scene searching, and unique arrest scenarios such as mass arrests, juvenile arrests, and the arrest of non-US citizens.

Course Duration: 1 Hour(s)

Civil rights are a part of the democratic process that includes the protection of these rights. Civil rights laws are created on the federal level and through the United States Supreme Court. Individual states and municipalities may have their own set of civil rights laws, but they are generally based on federal laws. Although civil rights have been a part of history for centuries, they are back at the forefront in the current environment with concerns over racial inequity and police misconduct.

This course will discuss the history of civil rights, the Civil Rights Act, and other aspects related to civil rights including ways to prevent and protect against civil rights violations by law enforcement.

Course Duration: 1 Hour(s)

Due to the rapid growth of computer technology and the increase in potential online threats, computer security must be understood by every user. Failure to fully comprehend these issues can lead to loss of data and theft of personal and financial information. The increasing importance of computer technology and the information contained and transmitted by computers used both at work and at home make it essential for every computer user to learn about computer security, the problems computer usage can present, and the actions that can prevent breaches in computer security.

This training is specifically designed to increase computer safety awareness, ensure online security, and protect all valuable information stored on computers. Remember — security is every computer user’s responsibility!

Course Duration: 1 Hour(s)

Law enforcement officers face significant risks of exposure to communicable diseases due to their direct and frequent contact with the public. Understanding and mitigating these risks through training and policy implementation is critical to safeguarding officers’ health while allowing them to perform their duties effectively. This interactive online course provides law enforcement personnel with essential knowledge about disease transmission, protective measures, and relevant OSHA standards. By emphasizing prevention and proactive approaches, the course equips officers to reduce their exposure to infectious diseases and maintain a safe working environment.

Course Duration: 1 Hour(s)

This course will review the U.S. Constitution and the Bill of Rights as it relates to the field of law enforcement. Emphasis will be given to amendments of the constitution that specifically target the way law enforcement carries out their job duties, including the First, Fourth, Fifth, Sixth, Eighth, and Fourteenth.

This course will concentrate on the amendment that most defines our profession: the fourth amendment. Special consideration and emphasis will be on relevant court cases and case law that has defined and shaped the profession, both traditionally and in modern society.

Course Duration: 1 Hour(s)

Are you ready to respond effectively in a cardiac emergency? As a potential first responder, your ability to recognize and react to cardiac arrest can mean the difference between life and death for someone in crisis. This interactive online course is designed to help you understand the essential skills of cardiopulmonary resuscitation (CPR), including how to perform chest compressions, deliver rescue breaths, and use automated external defibrillators (AEDs) for adults, children, and infants. You will learn the complete chain of survival, proper techniques for different age groups, and critical best practices that align with the American Heart Association’s latest guidelines, empowering you with the knowledge needed to act confidently and effectively during a cardiac emergency.

Course Duration: 1 Hour(s)

Critical incidents such as active shooter or hostage situations, bomb threats, and terrorist-related incidents are the most challenging and most dangerous incidents in law enforcement. Officers may be called upon to put their lives on the line or to wait and contain, providing support to special weapons and tactics (SWAT) personnel and other specially trained emergency responders.

This course provides a general overview of critical incident response. It discusses the fundamental considerations and procedures for critical incidents, including those that require rapid deployment.

Course Duration: 1 Hour(s)

Cultural competency is defined as the ability to understand, appreciate, and interact with people of different cultures or belief systems from one’s own. It is not a matter of if, but when, you will need to engage a citizen with a different culture or belief system. Through diversity, you can integrate your strength of experience, skills, perspectives, and understanding into progress. This can lead to more efficient communication with the citizens you serve. The purpose of this online course is to open discussion on this vital topic and to aid you in increasing your own awareness and understanding of the multiple and diverse cultures that our country is made up of.

Course Duration: 1 Hour(s)

Correctional officers face significant challenges when supervising diverse inmate populations, as cultural misunderstandings can escalate into conflicts, compromise facility safety, and hinder rehabilitation efforts. Research shows that culturally competent supervision practices can reduce inmate violence by up to 30% and significantly improve rehabilitation outcomes. This interactive online course will teach you how to recognize and address unconscious biases, communicate effectively across cultural barriers, and adapt supervision strategies for diverse ethnic, religious, and socioeconomic backgrounds. Additionally, you will learn legal requirements for cultural accommodations, strategies for managing inmate subcultures, and evidence-based practices that promote equitable treatment while maintaining institutional security.

Course Duration: 1 Hour(s)

Law enforcement officers are subject to evidence suppression, case dismissals, and potential civil liability due to improper handling of digital evidence and constitutional violations in our increasingly connected world. The majority of digital investigation failures result from procedural mistakes in warrant applications, chain of custody documentation, and failure to understand evolving privacy protections under Fourth Amendment jurisprudence. This interactive online course will teach you how to navigate fundamental principles of digital investigations while mastering constitutional search and seizure protocols, proper evidence preservation techniques, and lawful device access procedures. Additionally, you will learn to investigate cloud-based and social media evidence by understanding complex data access regulations, platform-specific legal requirements, and emerging technology challenges including AI surveillance and encryption obstacles in modern digital communications.

Course Duration: 1 Hour(s)

Discrimination in law enforcement continues to be a hot topic of discussion in criminal justice and in our society. This course was designed for a variety of professionals to grasp a basic understanding of discrimination in law enforcement and the differences between harassment and discrimination. With an alarming increase in use of force incidents by law enforcement against citizens, it is essential to discuss racial and ethnic disparities in law enforcement and examine its effects on our society. This course of instruction will provide not only understanding, but a thorough analysis of discrimination. The student will also learn about unprofessional law enforcement conduct and the supervisor’s responsibilities and liabilities when this unprofessional conduct is observed. As the bond between society and our law enforcement professionals continue to be strained, learning about discrimination in law enforcement will assist the officer in identifying the symptoms of this behavior and nebulize it before it becomes problematic. This interactive course will provide scenario examples to focus learning and enable self-reflection of the students past experiences. Ultimately, the goal is to educate the student in all aspects of discrimination leading to a more professional police force.

Course Duration: 1 Hour(s)

Severe physical violence has been used by an intimate partner against one in four women in the U.S. Domestic violence is a significant problem in society and presents a unique set of challenges to law enforcement. Abusers can be threatening and unpredictable at the scene. Officers need to protect the victim, any children, and themselves. To do so they need to understand the unique factors that contribute to domestic violence and the psychological and emotional influences that impact behavior in such incidents.

This course provides a general overview of domestic violence. Topics covered include understanding the psychologies of abusers and victims, breaking the cycle of violence, and identifying crimes commonly associated with domestic violence. Discussion also focuses on scene safety, conducting the on-scene investigation, criteria to determine whether to make an arrest, and strategies for protecting the victim.

DISCLAIMER: The information contained in this course is not intended to be used in lieu of professional legal advice. It should not be used to solve a legal problem. Always consult a qualified attorney or trained law enforcement professional for answers to specific questions. Additionally, laws and policies may vary in different jurisdictions and users are instructed to comply fully with all federal, state, and local laws and policies, even if they may differ from the information presented in this course.

Course Duration: 1 Hour(s)

Drug trafficking is a major problem all throughout the country. Law enforcement officers are valuable assets and have the ability to capture drugs in transit and interrupt drug operations. Drug interdiction operations require officers to always be attentive and actively searching for the next big bust. Vigilance, attention to detail, passion for their job, and integrity are essential elements that make an interdiction officer successful.

This course provides officers with a guide for detecting drug trafficking. Tactical ways of obtaining more information and evidence that will lead to busts are also provided along with safety tips.

Course Duration: 1 Hour(s)

Narcotics investigation is one of the most dangerous activities in law enforcement. The stakes are high and the consequences are severe. Drug criminals are often armed and willing to use violence to protect themselves and their drug business. The challenging task of law enforcement officers is to uncover vital intelligence, apprehend all suspects, and stay safe during all aspects of the operation. This course provides an overview of drug investigation with an emphasis on conducting operations in an effective manner while mitigating the inherent risks involved.

The course discusses aspects of search and seizure laws that apply to drug investigations and prepares officers to be able to identify drugs and drug lab operations as well as understand undercover operations. It also reviews the importance of listening, recognizing body language, analyzing vehicles and drug-related sites, and recognizing when the dope is not likely there.

Course Duration: 1 Hour(s)

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One of the greatest tools a law enforcement professional possesses is the ability to influence the overall outcome of interactions. This course focuses on today’s peacekeeper and their ability to effectively evaluate others – and by means of communication – make sound decisions that result in safe and successful resolutions.
Numerous case studies, scientific research, and a wide array of videos of real-life encounters are utilized to offer training scenarios with the goal of understanding improving your de-escalation techniques and conflict resolution skills.

This course provides an overview of the essentials of de-escalation and conflict resolution. It aims to give law enforcement professionals a better understanding of the importance of effective communication skills to defuse potentially volatile situations.

Course Duration: 1 Hour(s)

Allegations of excessive force can have a significant impact on the personal life and professional career of a law enforcement officer. They can also contribute to distrust between the law enforcement agency and the community it serves.

This course provides a general overview of excessive force incidents, with particular emphasis on prevention. Various topics are discussed, including distinguishing excessive force from reasonable force, theories on causes of excessive force, legal issues, and responding to allegations of excessive force.

Course Duration: 1 Hour(s)

Law enforcement officers face potentially lethal situations that require quick thinking and accurate firearms deployment under extreme stress. While basic marksmanship is essential, tactical firearms training that simulates real-world scenarios is crucial for officer survival and public safety. This interactive online course will teach you how to effectively combine standard firearms training with tactical considerations, understand the physiological and psychological effects of stress during deadly force encounters, and make appropriate decisions about weapon selection and deployment. Additionally, you will learn current best practices for managing officer-involved shooting scenes and the importance of ongoing tactical firearms training for optimal performance under stress.

Course Duration: 1 Hour(s)

Gang activity continues to increase nationwide. As agencies grapple with this growing problem, personnel face the need to master an increasingly important skill: the ability to understand the inner workings and ideologies of gangs. The hardcore gang member operates by a different philosophy that the rest of society, one that places loyalty to the gang above all else. Understanding the social dynamics and motives that compel gang operations is critical to preventing gang violence.

Course Duration: 1 Hour(s)

In the most recent survey of law enforcement, the U.S. Department of Justice found that there are nearly three-quarters of a million gang members in the U.S., representing nearly 30,000 different gangs or sets (2009). Gangs are found in all 50 states, the District of Columbia, and all U.S. territories. Law enforcement data show a continued migration from urban areas to suburban and even rural communities. Due to the pervasiveness of gangs and their propensity for criminality, detecting the presence of gangs and identifying gang members is critical for protecting citizens and preventing crime.

Course Duration: 1 Hour(s)

Corrections officers face daily risks from concealed weapons, drugs, and dangerous contraband that can lead to serious injuries, facility riots, or fatal encounters if not properly detected through systematic search procedures. Effective search techniques and contraband detection methods are essential for preventing security breaches and maintaining institutional safety. This interactive online course will teach you how to conduct legally compliant frisk searches, strip searches, and comprehensive cell searches while identifying common contraband concealment methods. Additionally, you will learn constitutional requirements governing correctional searches, safety protocols for high-risk situations, and proper documentation procedures for maintaining professional standards and legal compliance.

Course Duration: 1 Hour(s)

Corrections officers regularly encounter inmates with mental health disorders and substance abuse issues, which can lead to unpredictable behaviors, safety risks, and crisis situations within correctional facilities. Proper awareness and response techniques are essential for maintaining facility safety while ensuring inmates receive appropriate care and treatment. This interactive online course will teach you how to identify signs and symptoms of mental health disorders and substance abuse, implement effective de-escalation strategies, and communicate appropriately with inmates experiencing mental health distress. Additionally, you will learn legal and ethical considerations, safety protocols for crisis management, and when to collaborate with mental health professionals to ensure proper care and institutional security.

Course Duration: 1 Hour(s)

Correctional officers face daily security risks from untracked inmate movements that can lead to escapes, violence, and facility-wide emergencies. Effective inmate tracking and monitoring systems are essential for preventing these dangerous situations and maintaining institutional safety. This interactive online course will teach you how to operate both electronic tracking technologies including RFID, GPS, and biometric systems, as well as traditional manual tracking methods such as headcounts and visual surveillance. Additionally, you will learn legal requirements governing inmate monitoring, best practices for integrating multiple tracking systems, and strategies for preventing escapes while supporting rehabilitation goals.

Course Duration: 1 Hour(s)

Correctional officers face daily security risks from untracked inmate movements that can lead to escapes, violence, and facility-wide emergencies. Effective inmate tracking and monitoring systems are essential for preventing these dangerous situations and maintaining institutional safety. This interactive online course will teach you how to operate both electronic tracking technologies including RFID, GPS, and biometric systems, as well as traditional manual tracking methods such as headcounts and visual surveillance. Additionally, you will learn legal requirements governing inmate monitoring, best practices for integrating multiple tracking systems, and strategies for preventing escapes while supporting rehabilitation goals.

Course Duration: 1 Hour(s)

Corrections officers face significant legal risks including federal civil rights lawsuits, criminal charges, and personal financial liability due to potential violations of inmates’ constitutional rights during daily operations. Understanding and protecting inmate rights while maintaining institutional security is essential for preventing costly litigation and career-ending consequences. This interactive online course will teach you how to identify fundamental constitutional protections retained by inmates, apply proper use of force standards, and implement effective grievance management procedures. Additionally, you will learn legal liability types including Section 1983 civil rights claims, professional accountability standards for ethical conduct, and documentation requirements that protect both officers and institutions from legal challenges.

Course Duration: 1 Hour(s)

Law enforcement officers are subject to evidence suppression, case dismissals, and costly litigation due to Fourth Amendment violations and improper search and seizure procedures in an ever-evolving legal landscape. The majority of constitutional violations in criminal investigations can be prevented by understanding current legal standards and applying proper search and seizure protocols based on recent court decisions. This interactive online course will teach you how to explain the latest legal standards affecting searches, stops, and arrests under the Fourth Amendment while identifying recent Supreme Court and appellate court rulings that impact law enforcement practices. Additionally, you will learn to apply search and seizure laws in the field while maintaining constitutional compliance and understand legal considerations for vehicle searches, warrant exceptions, and digital evidence collection.

Course Duration: 1 Hour(s)

Law enforcement officers are subject to excessive force lawsuits, loss of qualified immunity protection, and potential criminal liability due to improper use of force decisions that violate Fourth Amendment constitutional standards. The majority of use of force legal challenges can be prevented by understanding current legal precedents and applying the objective reasonableness standard established in Graham v. Connor within the totality of circumstances. This interactive online course will teach you how to identify key federal and state legal standards governing use of force while understanding recent Supreme Court and appellate court rulings including Kisela v. Hughes and City of Tahlequah v. Bond. Additionally, you will learn to apply legal principles to real-world policing scenarios, recognize liability risks and best practices for legal compliance, and master proper documentation techniques that support constitutional use of force in the field.

Course Duration: 1 Hour(s)

Corrections officers face significant ethical challenges daily that can lead to corruption, misconduct, and compromised facility safety, potentially resulting in career destruction and criminal charges. The majority of ethical violations in correctional facilities can be prevented through proper integrity training and adherence to professional standards. This interactive online course will teach you how to navigate complex ethical dilemmas, recognize and prevent corruption, and implement effective accountability systems within correctional environments. Additionally, you will learn to apply ethical decision-making frameworks, establish transparent reporting mechanisms, and demonstrate leadership behaviors that foster a culture of integrity and ethical excellence throughout correctional institutions.

Course Duration: 1 Hour(s)

Corrections officers face significant safety risks from inmate group dynamics, gang violence, and coordinated incidents that can result in serious injuries or fatalities. The majority of group-related security incidents can be prevented through proper understanding of inmate power structures and early intervention strategies. This interactive online course will teach you how to identify various types of inmate groups, subcultures, and power structures within correctional facilities while recognizing early warning signs of group conflicts. Additionally, you will learn to distinguish between formal classification systems and informal inmate hierarchies, implement appropriate de-escalation strategies, and evaluate how group dynamics influence individual behavior and facility security operations.

Course Duration: 1 Hour(s)

The initial booking and intake of prisoners into a local lock up facility can set the tone for inmate behavior. This course examines procedures to ensure proper initial intake.

Course Duration: 0.5 Hour(s)

How do correctional facilities affect the community? Because of some common misperceptions, sometimes the public reaction can be one of concern. If for no other reason, they know that large concentrations of criminals will be housed there. Therefore, positive community relations become essential.

This course examines the relationship between the community and a correctional facility and examines community correctional programs – or half-way houses.

Course Duration: 0.5 Hour(s)

In any correctional facility, law enforcement officers are surrounded by people who have lost control of their environment. Inmates will do whatever it takes to regain control, including con games. Lieutenant Glenn Revell of the San Diego County, Calif., Sheriff’s Department explains how inmates will try to con you, the dangers of being conned, and how you can keep from being taken in.

Course Duration: 0.5 Hour(s)

A key element of law enforcement is control. Whether officers are controlling inmates, controlling suspects, or controlling situations, losing control means losing the advantage. In this course, verbal judo creator Dr. George Thompson shows how an officer’s mouth may be their best weapon, and Lt. Gary Klugiewicz outlines a disturbance resolution model that will keep officers in control.

Course Duration: 0.5 Hour(s)

Corrections has been largely ignored when it comes to homeland security. Inmates have the potential to be future terrorists, and the next terrorist threat to the United States may be an inmate from a local facility. This course focuses on how to spot terrorist and extremist activity within detention facilities, and methods of counter-terrorism that can be employed by correctional officers.

Course Duration: 0.5 Hour(s)

Law enforcement administrators don’t get fired because of crime rates. They get fired for scandal. A law enforcement agency doesn’t become corrupt overnight. Research shows it is a gradual process with clearly defined steps along the way. In this course, Neal Trautman, Director of the National Institute of Ethics, outlines the four phases of the Corruption Continuum, and explains how you can keep your department on the right track.

Course Duration: 0.5 Hour(s)

F. Lee Bailey was known as a judicial prize fighter who jabbed relentlessly at witnesses during cross- examination. But simply testifying in a court of law can be a stressful ordeal for an officer without Bailey asking the questions. This course examines how to handle questioning by defense counsel effectively.

Course Duration: 1 Hour(s)

As more and more women move into the corrections profession, officers are faced with the ever- increasing problem of cross gender supervision. Among other things, the sexual privacy of inmates becomes an issue. Day-to-day operations and searches of inmates are covered in this program, as well as preparing a jail crisis response plan.

Course Duration: 0.5 Hour(s)

Most departments follow a “catwalk” method of watching over their inmates, but is that giving them enough interaction? This course discusses the benefits of a direct supervision approach to managing prisoners.

Course Duration: 0.5 Hour(s)

Corrections officers face daily risks from concealed weapons, drugs, and dangerous contraband that can lead to serious injuries, facility riots, or fatal encounters if not properly detected through systematic search procedures. Effective search techniques and contraband detection methods are essential for preventing security breaches and maintaining institutional safety. This interactive online course will teach you how to conduct legally compliant frisk searches, strip searches, and comprehensive cell searches while identifying common contraband concealment methods. Additionally, you will learn constitutional requirements governing correctional searches, safety protocols for high-risk situations, and proper documentation procedures for maintaining professional standards and legal compliance.

Course Duration: 0.5 Hour(s)

Correction personnel are confronted with critical problems surrounding gang activity every day. This course examines the areas of gangs in jail, how best to deal with them, and how to establish a jail recreation program that satisfies the public, the inmates, and the courts.

Course Duration: 0.5 Hour(s)

Supervising inmates at a correctional facility is no easy task. Today’s changing environment requires that officers must be aware of a multitude of factors. This course examines discipline, balancing an inmate’s religious beliefs with security procedures, and how to handle privacy concerns as cross-gender supervision becomes more commonplace.

Course Duration: 0.5 Hour(s)

Good searches of inmates and cells are essential to the safety of any correctional facility but may also turn up any evidence of any planned escapes. In this course, Samuel F. Saxton from the Dept. of Corrections in Prince George’s County, Md. discusses proper search techniques and their importance.

Course Duration: 0.5 Hour(s)

Occasionally, correctional employees find themselves compromised by their own actions. In such incidents, employees find that they must differentiate their personal and professional relationships. Produced by the Federal Law Enforcement Training Center for the Federal Bureau of Prison, this course examines integrity in the workplace as it relates to correctional facilities.

Course Duration: 1 Hour(s)

Awareness is a key element of your any law enforcement or corrections job. This course discusses how being aware of both the messages conveyed during day-to-day activities and the everyday weapons available to inmates can help resolve potentially dangerous conflicts.

Course Duration: 0.5 Hour(s)

Do you have the inside information on gangs in your correctional facility? Do you know how to recognize the signs of gang organization? In this course, Thomas R. Barry examines the role of gangs behind bars, gang rules, how to combat the gang, gathering information on gangs, and psychological tactics for dealing with gangs.

Course Duration: 0.5 Hour(s)

Suicide is the number one cause of death in our nation’s jails. The suicide rate in correctional facilities is nine times that of the general population. There are no quick fixes. This course examines how to implement an eight-step process to reduce the risk of suicide in your facility, and steps for avoiding and responding to close-quarter sudden assaults.

Course Duration: 0.5 Hour(s)

The risks associated with housing juvenile offenders and adult offenders in the same correctional facilities were identified roughly 100 years ago. Children were subjected to unspeakable atrocities in adult jails and were returned to society as hardened criminals.

This course discusses how and why juvenile offenders develop differently than non-offenders, how corrections officers can better supervise juvenile offenders, and how to deal with violent juvenile offenders.

Course Duration: 0.5 Hour(s)

What happens to children convicted of felonies? How are they incarcerated? Can they be helped? In this course, judges, legal counsel, law enforcement officers, and academic experts examine the trend in the U.S. toward trying children as adults and discuss efforts being made to understand their violent behavior.

Course Duration: 0.5 Hour(s)

Did you know that law enforcement officers are 3-4 times more likely to be injured in crashes while driving with lights and sirens, and that one officer per week has been killed on roadways in the past decade? Vehicle accidents are one of the leading causes of fatalities among law enforcement officers, who often drive 100-150 miles per shift and face unique risk factors like emergency response driving, adverse weather conditions, and extensive night operations. Modern law enforcement requires officers to master both preventive measures like vehicle maintenance and proper equipment checks, as well as post-accident procedures including documentation, drug testing, and proper scene management. This interactive online course covers critical aspects of accident response and prevention: from understanding agency crash policies and proper documentation procedures to managing emergency situations like vehicle fires and water crashes, while emphasizing the importance of officer safety and proper emergency equipment.

Course Duration: 1 Hour(s)

In 2005, 848,000 crashes in the U.S. occurred under rain, sleet, or snow conditions, and although there are far fewer vehicles on roadways at nighttime, over half of all vehicle crashes involving fatalities occurred in dim or dark lighting conditions. Certainly, environmental conditions play a significant role in vehicle crashes. The most unfortunate aspect of such collisions is that oftentimes they are entirely preventable. Environmental conditions that can affect driving include weather, visibility, and road surface quality. All of these require drivers to be able to respond appropriately and adjust their driving performance to make sure the vehicle handles safely under the conditions present.

This course reviews these environmental conditions and explains the required driver responses to ensure safe vehicle operations.

Course Duration: 1 Hour(s)

Various kinds of vehicles are used by law enforcement officers. Each type has unique dimensions and mechanical components. Being familiar with these can help make vehicle operations safer.

This course reviews the various vehicle types used in law enforcement, highlighting the unique features of these vehicles as well as the distinct handling requirements required for safe operation. An overview of safety enhancements, Police Package Vehicles, lights, and sirens is provided. The culmination of these discussions centers on applying the knowledge gained to reduce crash risks.

Course Duration: 1 Hour(s)

Speeding is a contributing factor in nearly one-third of all fatal crashes. Since 1995 the number of deaths and injuries attributed to speed have continued to rise. Technological advances in vehicle safety and passenger protection have not been able to prevent the thousands of needless deaths each year from speed-related crashes. Therefore, it is essential for all law enforcement officers to understand the dangers associated with speeding whether they are on duty or off the clock using their own vehicles.

The best solution to the problem of speeding is to make drivers aware of the problem and to equip them to drive at safe speeds, which are the two main objectives of this course. Various topics are covered in this module, including what factors influence drivers to speed; what risks arise from excessive speed; how speed affects stopping distance; what economic costs stem from speeding and aggressive driving; how to avoid becoming involved in a collision with a speeder; and what factors to consider in choosing a safe speed for vehicle operation.

This course focuses specifically on the dangers of speeding. Speeding during police pursuits is covered in a separate course, Police Pursuit Driving.

Course Duration: 1 Hour(s)

A worker is more likely to suffer fatal injury while operating a vehicle than any other job activity. The need for enhancing safety when driving cannot be understated. Unfortunately, improving one’s own driving ability does not guarantee safety on the roadway. No matter how safe a driver is trained to be, he or she cannot control the behavior of other vehicle operators. Encountering unsafe drivers is an inevitable part of every driver’s experience.

This course is aimed at preparing drivers for encountering potential hazards on the roadway. It follows a three-fold approach by encouraging drivers to anticipate, recognize, and respond to driving hazards. Within this framework, topics covered include principles of defensive driving, the need for driving defensively, practical instruction on how to drive defensively, instruction on maintaining a safety zone perimeter around the driver’s vehicle, and effective stopping distance.

Course Duration: 1 Hour(s)

Studies have found that more law enforcement officers are killed and injured in and around their vehicles than by felonious assaults. To drastically reduce these numbers, a cultural shift must occur when it comes to roadway activities. This course focuses on distracted driving, the types of distracted driving and the devasting consequences for law enforcement that can result not paying attention while behind the wheel.

Numerous case studies, scientific research, statistics, and an array of videos of real-life encounters are utilized to offer training scenarios that assist in identifying potential distractions and how to avoid those distractions to prevent unnecessary injury or even death.

This course provides an overview of the various distractions a law enforcement professional will encounter while behind the wheel and how to avoid those distractions. It aims to provide a better understanding of the types of driving distractions, the technology incorporated into emergency service vehicles that contribute to distracted driving, and how to avoid distraction while driving through visual, manual, and cognitive means.

Course Duration: 1 Hour(s)

Did you know that vehicle-related incidents are the leading cause of occupational deaths in law enforcement? As an officer, you have a duty to protect life and property while operating vehicles safely, making it essential to understand that your patrol car can be as deadly as a weapon if not handled with proper care and due regard. This interactive online course is designed to help law enforcement officers understand the legal requirements, safety protocols, and practical considerations associated with emergency vehicle operations, including comprehensive coverage of driver qualifications, training requirements, and agency policies. It will inform officers on the critical aspects of defensive driving, vehicle dynamics, and emergency response procedures while emphasizing the importance of making responsible decisions that prioritize public safety.

Course Duration: 1 Hour(s)

This course aims to review the fundamentals of driving law enforcement vehicles. Using contemporary examples and statistics, the need for training on this subject is emphasized. Factors to consider in route planning are also reviewed. Special attention is given as well to proper start-up procedures, fundamentals of safe driving, defensive driving, and pursuit driving.

For optimum effectiveness, this course should be used in conjunction with real-world behind-the-wheel training and should not be considered a substitute for actual driving experience.

Course Duration: 1 Hour(s)

The purpose of this course is to encourage safe driving practices among police officers, reduce departments’ costs due to incidents caused by impaired driving, and educate drivers on the factors that contribute to impaired driving. Driving is a common task required of many people nationwide and even a small increase in safe driving practices can reduce the number of accidents and, most importantly, save lives. Due to the widespread nature of the alcohol-impaired driving problem, special attention has been given to this problem.

Course Duration: 1 Hour(s)

This course highlights the principles and practices police officers must consider for safely navigating through various types of intersections and examines the potential risks associated with operating a vehicle at intersections. The course describes best practices for intersection safety and encourages the adoption of key safety practices to reduce vehicle-related crashes at intersections.

The course is divided into two sections: Lessons 1-10 review basic intersection safety, and Lessons 11-13 discuss intersection safety when responding to an emergency.

Course Duration: 1 Hour(s)

This course reviews legal aspects of police emergency vehicle operations, including appropriate vehicle procedures based upon federal, state, local, and organization regulations. It also reviews the need for compliance with traffic laws and appropriate conditions for exemption. Legal terms and principles discussed include due regard, true emergencies, negligence, and liability.

Because each state is different, and each department’s protocols may vary, personnel are encouraged to seek competent legal advice concerning any questions regarding these issues. This material is provided as general information and does not constitute legal advice. Consult an attorney for advice concerning specific matters.

Course Duration: 1 Hour(s)

Since the terrorist attacks on U.S. soil in September 2001, agencies are increasingly realizing the threats posed by weapons of mass destruction (WMDs). Understanding the basics of WMDs, including their categorization, detection, effects, and the incident command system employed to combat them is important for line-level officers in every agency. This two-part course provides the officer with a context within which to understand weapons of mass destruction (WMDs). It also focuses on pathogens and toxins, the two major categories of biological weapons, providing an overview of the weapons/agents that fall into each category.

Course Duration: 1 Hour(s)

Since the terrorist attacks on U.S. soil in September 2001, agencies are increasingly realizing the threats posed by weapons of mass destruction (WMDs). Understanding the basics of WMDs, including their categorization, detection, effects, and the incident command system employed to combat them is important for line-level officers in every agency. This two-part course provides the officer with a context within which to understand weapons of mass destruction (WMDs). It also focuses on pathogens and toxins, the two major categories of biological weapons, providing an overview of the weapons/agents that fall into each category.

Course Duration: 1 Hour(s)

In recent years, it has become increasingly evident that public safety organizations are vulnerable to a variety of threats – natural, accidental, and manmade. The critical infrastructures first responders depend upon are also vulnerable. Applying countermeasures is the key to protecting critical infrastructures such as personnel and cyber property.

In this first course, hear what experts say about the importance of applying countermeasures to critical infrastructures and how to do it in your community. The second course provides a basic description of how you should conduct a vulnerability analysis on the critical infrastructures your agency depends upon to accomplish its organizational mission, including critical infrastructures (CIs) that may be outside your agency’s span of control. Finally, the third course provides an overview of the second and fourth steps of the Critical Infrastructure Protection Process (CIPP). Specifically, you will learn how to determine threats that may jeopardize agency/community critical infrastructures (CI) and key assets and you will learn how to assess risk.

Course Duration: 1 Hour(s) for MOD #1 & #2, 0.5 Hour(s) for MOD #3

Violent extremism poses a significant threat to the safety and security of the United States, involving both domestic and homegrown violent extremists. These groups recruit individuals to carry out attacks on U.S. citizens and interests, both domestically and abroad. Extremists can be U.S.-born citizens or individuals legally residing in the country, living in proximity to the communities they target. Awareness of these groups, identifying suspicious behavior, and fostering collaboration between citizens and law enforcement are critical to countering their activities. However, law enforcement must balance these efforts with the protection of civil rights. This interactive online course explores the nature of domestic and homegrown violent extremism, offering strategies to identify, prevent, and respond to these threats through community engagement and lawful practices.

Course Duration: 1 Hour(s)

This two-part course explores crimes against children, focusing on law enforcement’s role and collaboration with other agencies involved in child victim cases. Part one emphasizes the history of child abuse, defining what constitutes abuse, and recognizing its signs. Part two covers interviewing techniques and investigation methods specific to crimes against children, addressing challenges and providing guidelines for effectively handling these cases. You will learn strategies for interacting with child victims to achieve successful prosecution.

Course Duration: 1 Hour(s)

This two-part course explores crimes against children, focusing on law enforcement’s role and collaboration with other agencies involved in child victim cases. Part one emphasizes the history of child abuse, defining what constitutes abuse, and recognizing its signs. Part two covers interviewing techniques and investigation methods specific to crimes against children, addressing challenges and providing guidelines for effectively handling these cases. You will learn strategies for interacting with child victims to achieve successful prosecution.

Course Duration: 1 Hour(s)

To gain a better understanding of search and seizure, it’s worth reviewing the origin of the Fourth Amendment and what initiated the need. The creators of the United States Constitution sought protection for citizens against unreasonable searches and seizures by the government. Perhaps no other amendment had grown out of the experiences and frustrations of the colonists than the ability of the British government’s ease to enter and search a citizen’s home for contraband. Numerous cases and their outcomes have been used to examine the issues of search and seizure throughout this course.

Course Duration: 0.5 Hour(s)

This course will discuss child sexual abuse. Emphasis will be given to information that the patrol officer can use to recognize, identify, and investigate child sex crimes. Every patrol officer needs to be able to recognize and take appropriate actions with cases of child sexual abuse. However, these cases are particularly delicate, and prosecuting them is an intricate process. Special consideration and emphasis will be on resources to allow an officer to successfully charge and prosecute these difficult and sensitive types of incidences.

Course Duration: 1 Hour(s)

The Rape, Abuse & Incest National Network reports that a sexual assault occurs in the United States every 68 seconds. In addition, it is reported that every 9 minutes, it involves a child, with only 25 out of every 1,000 perpetrators ending up in prison. This interactive online course provides crucial insights for law enforcement officers dealing with sexual assault investigations, addressing the pressing need to prevent compromises in evidence, knowledge gaps, and inadequate report writing. You will learn the significance of conducting unbiased investigations, ensuring comprehensive interviews and reports, and recognizing the pivotal role of victim advocates. Covering the importance of evidence preservation, the role of Sexual Assault Nurse Examiners, and the profound effects of sexual assault on victims, this course equips officers with practical knowledge to enhance their understanding and effectiveness in combating this pervasive criminal act and ensuring justice for survivors.

Course Duration: 1 Hour(s)

According to Advanced Patrol Tactics, “Contact and Cover is a tactic that involves two or more officers and one or more unsecured suspects. This concept allows for a complete approach to officer safety while allowing a high degree of suspect control.” Contact and Cover is used for conflict management, physical intercession, and officer safety, by designating roles to police officers while on the scene of an investigation or arrest. Police officers have always been taught the basic concepts of Contact and Cover and have used the tactics during traffic stops and calls for service such as domestics.

Course Duration: 1 Hour(s)

With high-profile cases like Rodney King, George Floyd, and Tyre Nichols highlighting the devastating consequences of inaction, it’s imperative that officers understand their legal and ethical responsibilities to prevent such incidents. This interactive online course addresses the critical issue of a law enforcement officer’s duty to intervene when witnessing excessive force or misconduct by fellow officers. The course covers the definition of the duty to intervene, how to recognize excessive force, and the steps officers must take to de-escalate and address misconduct. Additionally, it explores the serious legal and civil consequences of failing to act and provides tools for self-regulation and intervention.

Course Duration: 1 Hour(s)

​Allegations of excessive force can have a significant impact on the personal life and professional career of a law enforcement officer. They can also contribute to distrust between the law enforcement agency and the community it serves.This course provides a general overview of excessive force incidents, with particular emphasis on prevention. Various topics are discussed, including distinguishing excessive force from reasonable force, theories on causes of excessive force, legal issues, and responding to allegations of excessive force.

Course Duration: 1 Hour(s)

The ability to conduct swift yet constructive decision-making is essential to executing any action taken against individuals who may appear to be acting suspiciously. Police are often forced to make split second judgements in circumstances that are tense, uncertain and rapidly evolving about the amount of force that is necessary dependent on the situation. In the case of Graham v. Connor 490 us 386 (1989), we witness the officer’s use of force analyzed under the Fourth Amendment “objective reasonableness” standard and the incapability of providing precise definition or mechanical application when considering the opposing party. This course provides an overview of this specific case that not only supports the warrior aspect an officer must possess but understand the significance of the guardian aspect and the balance between the two characteristics— surrounding the decision to apply force and post incident.

Course Duration: 1 Hour(s)

One of the greatest tools a law enforcement professional possesses is the ability to influence the overall outcome of interactions. This course focuses on today’s peacekeeper and their ability to effectively evaluate others – and by means of interaction – make sound decisions that result in safe and successful resolutions. Numerous case studies, scientific research, and a wide array of videos of real-life encounters are utilized to offer training scenarios that assist in developing techniques for dealing with people during all types of interactions to de-escalate potentially volatile situations.This course provides an overview of the interaction skills needed by law enforcement professionals to successfully de-escalation situations. It aims to provide a better understanding of the seven principles of interaction, de-escalation and conflict stages, and potential pitfalls to avoid during any human interaction.

Course Duration: 1 Hour(s)

A popular, non-lethal option for law enforcement officers is “Oleoresin Capsicum,” commonly known as O.C. or pepper-based sprays. In this two-part course, police training specialist Ed Nowicki demonstrates how effective pepper sprays can be by spraying officers who then describe the effects it is having on them. If not used incorrectly, however, O.C. sprays can have very harmful effects.

Course Duration: 1 Hour(s)

On April 20, 1999, two students at Columbine High School located in Columbine, Colorado, committed one of the worst mass killings in the history of the United States. The students, later identified as Eric Harris and Dylan Klebold, killed twelve students, one teacher, and wounded twenty-one others. At the time, the Columbine massacre was the deadliest high school shooting in United States History. Harris and Klebold fired over 180 rounds and detonated multiple homemade bombs during the shooting spree. Columbine may be the initial incident to change law enforcement response to a mass killing in progress but, with every mass killing, law enforcement agencies continue to work on prevention and preparation for potential future incidents.

Course Duration: 2 Hour(s)

Making an arrest is one of the most critical and legally complex tasks a law enforcement officer will undertake. This interactive online course covers the laws of arrest, current case law, arrest procedures, and contemporary issues related to this fundamental responsibility. Special emphasis is placed on the legal justifications, limitations, and requirements necessary for lawful arrests. By understanding these aspects, officers can minimize legal liabilities and ensure arrests are conducted properly and safely.

Course Duration: 1 Hour(s)

This course will discuss effective communication skills: what they are and how to achieve them. Emphasis will be given to skills that you, as a patrol officer, can use to be effective in your communication with others: including victims, witnesses, suspects, the community, or even your supervisors. Effective communication is one of the most important “tools” that a public safety practitioner can have on their “tool belt.” Every public safety official needs to be able to communicate effectively with the people that they deal with on a daily basis. This course will discuss the mindset, techniques, and best practices used to achieve effective communication while policing. You will learn ways to speak to people that will allow you to effectively accomplish important tasks—whether your tasks involve placing someone under arrest, rerouting traffic, gaining appropriate crime details, or some other policing objective. Special consideration and emphasis will be on techniques to allow you to actively listen and gain compliance in difficult situations.

Course Duration: 1 Hour(s)

​Bloodborne pathogen (BBP) exposures occur every day, and you may not even notice. Workers who frequently handle blood, bodily fluids, materials contaminated with blood or bodily fluids, and medical waste are exposed to BBP infections at a higher rate than the general working population.

Course Duration: 1 Hour(s)

​The increasing use of body-worn cameras presents a means of a remedy to bridge the gap of community distrust and police accountability. This course outlines how the camera program will strengthen the performance of good police officers and reveal officers who engage in misconduct and abuse. It also describes the policies and procedures adopted by an agency in a successful program and how the administration’s willingness to hold the officers accountable to the camera use contribute to its success.

Course Duration: 1 Hour(s)

One of the greatest tools a law enforcement professional possesses is the ability to influence the overall outcome of interactions. This course focuses on today’s law enforcement professionals and their ability to effectively evaluate others through non-verbal communication and body language to make informed decisions and inferences. Numerous case studies, scientific research, and a wide array of videos of real-life encounters are utilized to offer training scenarios that assist in developing techniques for reading people’s unconscious thoughts and actions via body language cues and responses. This course provides an overview of the six main non-verbals used by law enforcement professionals to determine underlying messages and unconscious communication. It aims to provide a better understanding of the types of non-verbal communication, methods of reading another person’s body language, meaning behind various facial expressions, and learned versus innate behavior.

Course Duration: 1 Hour(s)

During this course, the concentration will be on three of the most significant aspects of leadership. The course will also define leadership and the core competencies for any individual to be successful, especially in today’s law enforcement environment.

Course Duration: 1 Hour(s)

This two-part course explores crimes against children, focusing on law enforcement’s role and collaboration with other agencies involved in child victim cases. Part one emphasizes the history of child abuse, defining what constitutes abuse, and recognizing its signs. Part two covers interviewing techniques and investigation methods specific to crimes against children, addressing challenges and providing guidelines for effectively handling these cases. You will learn strategies for interacting with child victims to achieve successful prosecution.

Course Duration: 1 Hour(s)

Critical Incident Stress Management (CISM) is a comprehensive, integrated multicomponent crisis intervention system. While born of the emergency services professions, CISM has found success when applied to mass disaster settings, schools and hospitals. This course explores CISM pre-crisis planning, education, and intervention methods; discusses critical incident stress debriefing and defusing; and takes a closer look at symptom mitigation through communication and family support.

Course Duration: 1.5 Hour(s)

Responding to a domestic disturbance is one of the most common calls that patrol officers will have. It can be a challenge identifying the primary aggressor, but domestic violence isn’t limited to adults. Children are part of the equation as both psychological and physical victims. The first module reveals several steps to help law enforcement officers first determine who is the primary aggressor, and then how to interview and deal with children as eye and ear witnesses to a crime. The second discusses how to properly identify the primary aggressor in a same-sex situation, and then what happens after you make the arrest.

Course Duration: 1 Hour(s) Each

When responding to an emergency or chasing a suspect, safe driving can easily take a back seat to emotion and adrenaline. And hazardous, unanticipated road conditions make it even tougher to drive safely. This course discusses the various circumstances in which an officer operates a patrol vehicle and the unique hazards that surround such operation.

Course Duration: 1 Hour(s)

By the end of this course, you will be able to: Describe different pursuit techniques Explain the roles of key personnel during a pursuit Describe important radio-communication techniques, Describe the basic steps of documentation and report writing, Describe technological advances and assistive devices used in pursuits, Assess the risk versus benefit of a pursuit decision, Explain the main causes of vehicle-pursuit collisions Recall findings from relevant court cases.

Course Duration: 1 Hour(s)

This course defines and examines both first Amendment Auditors and sovereign citizens, provide background information on both groups, and discuss how they came to exist. The course will also provide examples of interactions with both groups by law enforcement and courts, examples of threats to law enforcement, and how officers should handle interactions with both groups.

Course Duration: 1 Hour(s)

Human trafficking is one of the world’s most appalling crimes against our social and moralistic beliefs, and it continues to degrade our society as it persists and spreads.
In this course, we seek to discuss and analyze the topic of human trafficking and how you, the first responder, can assist in identifying and investigating such incidents.

Course Duration: 1 Hour(s)

The Ethical Decision Making for Law Enforcement course explores the importance of ethics and ethical decision-making for law enforcement officers. It acknowledges the challenges officers face in navigating complex situations where the “right” decision may not always be clear. The course discusses the internal and external factors that motivate officers to behave ethically and emphasizes the significance of public perception and trust in law enforcement agencies. Through the analysis of scenarios, case studies, and topics that influence ethical decision-making, participants will develop a deeper understanding of ethics in the context of law enforcement. By the end of the course, participants will be able to define ethics, discuss decision-making models, analyze the impact of truthfulness in law enforcement, examine various ethical dilemmas, and explore other factors that shape ethical decision-making.

Course Duration: 1 Hour(s)

When evidence-based policing is used, administrators can make more informed choices or diagnoses of problems in their jurisdictions. When data is used to provide a basis for police action in the community, the result is a safe and effective policing program to combat crime. This course will discuss important aspects of evidence-based policing, such as the definition of evidence-based policing, the value of research in evidence-based policing, how to measure performance, identifying problems with evidence-based policing, and how to evaluate new practices and test alternatives.

Course Duration: 1 Hour(s)

Law enforcement is a demanding profession, and the job can take a toll on any law enforcement professional, both mentally and physically. This course focuses on the potentially fatal dangers police officers face every day in the form of felonious assaults, roadway incidents, lack of physical conditioning, and not addressing mental health issues. Numerous case studies, scientific research, statistics, and an array of videos of real-life situations are utilized to offer training scenarios that identify potentially fatal situations, how being aware of your surroundings in these situations can help minimize the dangers you could potentially face, and how to prepare yourself to deal with potentially fatal encounters.This course provides an overview of the four major areas that put officers at risk of injury or death and how to minimize exposure to those fatal dangers. It aims to provide a better understanding of the importance of physical fitness and the impact poor physical health can have on the life expectancy of police officers. It also explores the prevalence of officer suicide, the indicators of potential suicide that may be presented, and how to help. Due to the nature of the job, potentially fatal encounters are an inevitable part of being a law enforcement professional, and it’s essential to understand how best to approach these situations.

Course Duration: 1 Hour(s)

The overall health and wellbeing of a person has been said to be the foundation of a productive life. All of us have heard the statistics from various sources pertaining to first responders and the greatly reduced life span they potentially face. In this course, we’ll discuss and analyze the overall fitness and wellness of the major systems of the human body. Additionally, we’ll discuss what first responders can do to improve their overall health and wellness, along with addressing important mental-health topics. As with any information pertaining to this topic, it is imperative that you consult with your physician before any changes are made.

Course Duration: 0.5 Hour(s)

People with disabilities may move, behave, or speak differently from what first responders may expect. This can result in first responders assuming that the person is intoxicated or uncooperative instead of considering if they may have a disability. This interactive online course will provide you with effective methods of engaging with individuals who have intellectual and/or developmental disabilities during emergency response situations. Addressing various disabilities such as autism spectrum disorder, ADHD, Down syndrome, and fetal alcohol spectrum disorder, this course offers insights into recognizing signs, understanding behaviors, and employing specialized approaches for these individuals. You will learn to navigate potential communication barriers, assess situations calmly, and tactically reposition yourself to ensure a non-threatening and appropriate response, enhancing your ability to serve the diverse needs of individuals with disabilities.

Course Duration: 1 Hour(s)

Justice-based policing is a policing philosophy where discretionary enforcement decisions are made, not strictly upon what the letter of law is, but rather on what is the best, most fair decision for all parties involved. Throughout this course we will look at the principles of procedural justice and the four tenets that encompass it. We will consider creating some internal guidelines and how those can assist you with Fair and Impartial Decision Making (FIDM), as well as review the F.A.I.R. acronym and how to put it into practice while performing duties and responding to calls for service.

Course Duration: 1 Hour(s)

It is essential for every officer to be knowledgeable about mental health issues, the symptoms of common mental health diagnoses, and how to interact with people exhibiting those symptoms. This interactive online course discusses mental health with an emphasis on information that patrol officers can use to recognize and identify individuals with mental health issues or those in a mental health crisis. This course reviews common mental health conditions, the symptoms of those conditions, and available resources. You will learn how to identify a person in a mental health crisis and understand the resources available for those with mental health issues.

Course Duration: 1 Hour(s)

While most incident command structures prioritize emergency medical and fire services, law enforcement requires distinct procedures for handling various critical incidents. This interactive course focuses on the development of specialized incident command systems tailored to law enforcement’s role during initial responses to emergencies. The course emphasizes the importance of interagency collaboration with fire and EMS, recognizing different incident types, and implementing policies that guide first responders in crisis situations. Participants will gain an understanding of key incident command principles, communication strategies, and lessons learned from previous critical incidents.

Course Duration: 1 Hour(s)

Research has shown that a significant percentage of trauma-related deaths are preventable with timely intervention, making it essential for officers to act before EMS can safely arrive. This interactive online course addresses the critical need for law enforcement officers to be trained in Basic Life Support (BLS) to provide immediate medical care during active violence incidents. The course covers the identification and management of life-threatening injuries, including airway emergencies, severe bleeding, opioid overdoses, and anaphylaxis. By equipping officers with medical knowledge and skills, the course aims to enhance their ability to save lives in critical situations.

Course Duration: 1 Hour(s)

As law enforcement continues to evolve with technology and other modalities of instruction, it’s important that law enforcement educators follow best practices. Organization of instruction and classroom management are imperative for a meaningful learning environment.
This course will discuss some of the most accepted practices in law enforcement education. It will focus on how to administer a course, and the beliefs and values associated with designing instructional content. The effective application of these practices will ensure an enjoyable teaching experience for the instructor, coupled with a positive learning experience for the students. While this course was designed with the experienced law enforcement instructor in mind, the topics and ideologies discussed are not specific to experienced instructors and can benefit all levels.

Course Duration: 1 Hour(s)

Law enforcement personnel are constantly facing situations that test their personal values and moral character. As an enforcer of what is right and wrong, you are expected to adhere unquestioningly to the standards that you enforce. This course outlines 10 behaviors that will absolutely cost an officer their badge. It also identifies the governing bodies that have authority over officers, and examines the standards for commissioning, licensing, and decertifying a peace officer.

Course Duration: 0.5 Hour(s)

Law enforcement officers deal with many different types of encounters. Some require the use of force, while others necessitate effective communication. Understanding and employing appropriate communication styles can be the key to de-escalating situations and avoiding the need for force. This interactive online course will explore various methods to handle conflicts through active listening and de-escalation techniques, focusing on the importance of communication in mitigating interactions.

Course Duration: 1 Hour(s)

By integrating medical training into law enforcement practices, this course addresses the shift towards expecting officers to be first responders in critical situations, enhancing survival chances and public trust. This interactive online course provides essential medical training for law enforcement officers, focusing on Basic Life Support (BLS) principles to enable immediate lifesaving interventions at emergency scenes. Officers will learn to stabilize patients, conduct primary assessments, and manage common medical emergencies until advanced medical teams arrive. Emphasizing the importance of scene safety and proper patient handover, the course equips officers with practical skills to handle medical situations effectively.

Course Duration: 1 Hour(s)

A missing person case is among the most urgent investigations you may encounter. This interactive online course focuses on the critical and time-sensitive nature of investigating missing person incidents, particularly those involving AMBER and Silver Alerts. Understanding the criteria for issuing AMBER and Silver Alerts, along with the procedures for gathering and processing necessary information, is essential for an effective response. The course covers the background and development of AMBER and Silver Alerts, the populations most likely to require them, and the investigative steps involved in such cases. Participants will also learn how to navigate the National Crime Information Center (NCIC) process, including the entry and release of alerts, as well as additional methods for notifying the public and other agencies.

Course Duration: 1 Hour(s)

In today’s society, command and supervision levels of police administrations and the front line police officer must be familiar with policy and procedures of the department, applicable state and federal law, and best practices for protecting yourself and your agency from civil monetary claims and lawsuits. Every agency and each individual officer must be conscious of their own liability and the possibility of an individual seeking compensation for acts committed by officers while enforcing the law and keeping the peace in their jurisdictions. Even the most defendable lawsuit can be costly and divert funds needed for the agency budget. This course examines several practical ways in which you can reduce your risk through effective liability management.

Course Duration: 1 Hour(s)

Effective report writing is one of the most important tools that you, as a law enforcement officer, can have on your tool belt. This course discusses report writing for patrol officers. Emphasis is given to skills that you can use to be effective in your written communication with others, whether that is with the courts, attorneys, or even your supervisors.

Course Duration: 1 Hour(s)

Every officer needs to be knowledgeable about mental health issues, the symptoms of common mental health diagnoses, and how to interact with people exhibiting those symptoms, especially in times of crisis. This interactive online course discusses mental health crisis calls, focusing on information that patrol officers can use to recognize and identify individuals in a mental health crisis and how to effectively de-escalate and manage the situation. This course pays special attention to officer safety factors, scene safety, and de-escalation techniques for managing individuals in mental health crises. By the end of this course, you will be able to identify common stressors that may cause a mental health crisis, recognize the signs of a mental health crisis, employ de-escalation techniques, and understand the resources available for those with mental health issues.

Course Duration: 1 Hour(s)

An officer’s most common and dangerous public contact is through the traffic stop. Law enforcement officers know that there are no “routine” traffic stops, as each stop encompasses unidentified risks through every vehicle, bicycle, or pedestrian contact. A variety of reasons exist for law enforcement officers to stop a vehicle, but the most common is a traffic code violation. This interactive online course aims to educate officers on mitigating risks during traffic stops using statistical analysis and discussing various traffic stop tactics.

Course Duration: 1 Hour(s)

To gain a better understanding of search and seizure, it’s worth reviewing the origin of the Fourth Amendment and what initiated the need. The creators of the United States Constitution sought protection for citizens against unreasonable searches and seizures by the government. Perhaps no other amendment had grown out of the experiences and frustrations of the colonists than the ability of the British government’s ease to enter and search a citizen’s home for contraband. Numerous cases and their outcomes have been used to examine the issues of search and seizure throughout this course.

Course Duration: 0.5 Hour(s)

At the end of this module, you will be able to:

• Describe why backing up is risky
• Identify potential hazards to safely backing up
• Identify the number one way to prevent crashes while backing up
• Describe best practices to safely back up

Course Duration: 0.5 Hour(s)

At the end of this module, you will be able to:

• Define distracted driving
• Identify three types of distracted driving
• Describe why distracted driving is risky
• Identify strategies to reduce distracted driving

Course Duration: 0.5 Hour(s)

At the end of this module, you will be able to:

• Define common environmental hazards.
• Identify why environmental hazards may cause a crash.
• Identify strategies to prevent crashes related environmental hazards.

Course Duration: 0.5 Hour(s)

At the end of this module, you will be able to:

• Define “hidden hazard”
• Identify examples of hidden hazards
• Describe best practices when scanning for hidden hazards
• Identify defensive driving techniques that can reduce the risk of hidden hazards

Course Duration: 0.5 Hour(s)

At the end of this module, you will be able to:

• Define a cross traffic intersection collision
• Describe common contributing factors to cross traffic intersection collisions
• Identify strategies to prevent intersection collisions due to cross traffic

Course Duration: 0.5 Hour(s)

At the end of this module, you will be able to:

• Define a rear-end crash
• Describe contributing factors to rear-end crashes
• Identify strategies to prevent rear-end crashes
• Identify strategies to prevent being rear-ended

Course Duration: 0.5 Hour(s)

At the end of this module, you will be able to:

• Define an intersection
• Identify common types of intersections
• Describe the most important strategy to preventing turning related crashes
• Identify strategies to prevent T-intersection crashes
• Describe how to safely navigate a roundabout

Course Duration: 0.5 Hour(s)

At the end of this module, you will be able to:

• Identify common loss of control crashes
• Identify strategies to reduce your risk of losing control of your vehicle
• Identify clues for losing control of your vehicle
• Describe ways to regain control of your vehicle if you do lose control

Course Duration: 0.5 Hour(s)

This course provides guidance for employees who drive vehicles on the job, describing post-accident procedures such as who to call, what information to provide and collect, and what forms to complete. Information is also provided on what employee drivers can expect during the accident investigation that will be carried out by their organization and what corrective actions could be recommended to prevent similar accidents in the future.

The course also discusses strategies for responding safely to unexpected vehicle emergencies, such as a mechanical failure. Equipping a vehicle with an accident kit and emergency supplies is also part of the recommended preparation strategies as well as some tips on preventing the major causes of accidents and emergencies.

Course Duration: 1 Hour(s)

Drivers are subject to serious injuries, fatalities, and legal liability due to hazardous driving conditions including weather, reduced visibility, and poor road surfaces, with 39,345 people killed in U.S. roadway crashes during 2024. Ninety-four percent of motor vehicle crashes can be prevented by recognizing hazardous conditions and adjusting driving behavior appropriately, as research shows most crashes are tied to human choice or error. This interactive online course will teach you how to recognize hazardous roadway conditions while explaining proper driving adjustments for weatherrelated challenges including rain, snow, fog, and night driving situations. Additionally, you will learn to describe effective responses to various driving emergencies such as skidding, tire blowouts, and brake failure, while understanding vehicle preparation requirements and safe driving techniques for changing environmental conditions.

Course Duration: 1 Hour(s)

This course is aimed at reducing the likelihood of drivers becoming involved in an aggressive driving incident. It proposes strategies for avoiding both perpetrating and provoking an aggressive driving incident. The course also discusses the topic of speeding as a primary and deadly symptom of aggressive driving. It is hoped that this course will help our roadways become safer and less stressful, which will ultimately save lives, minimize injuries, and save on property damage repair costs.

Course Duration: 1 Hour(s)

This course aims to make emergency vehicle drivers aware of the dangers involved in speeding, promote vehicle operations at safe speeds, and provide strategies for avoiding other speeding vehicles. Topics covered include what risks arise from excessive speed, how speed affects stopping distance, what economic costs stem from speeding, how to avoid becoming involved in a collision with a speeder, what factors to consider in choosing a safe speed for vehicle operation, and what factors influence drivers to speed.

Course Duration: 1 Hour(s)

This course is aimed at preparing emergency vehicle operators for encountering potential hazards on the roadway. It follows a three-fold approach by encouraging drivers to anticipate, recognize, and respond to driving hazards. Within this framework, topics covered include principles of defensive driving, the need for driving defensively, practical instruction on how to drive defensively, instruction on maintaining a safety zone perimeter around the driver’s vehicle, and effective braking distance.

Course Duration: 1 Hour(s)

Emergency vehicle operators face significant risks from distracted driving, with even momentary distractions potentially causing deadly motor vehicle accidents during both emergency and routine operations. Research shows that distracted driving by first responders resulted in over 1,700 deaths between 2002-2012, with more than fifty percent occurring during non-emergency operations. This interactive online course will teach you to recognize common distracting factors such as mobile data terminals, GPS devices, radio communications, and cell phones that can impair your ability to safely operate an emergency vehicle. Additionally, you will learn evidence-based prevention strategies, communication best practices, and department policies to minimize distraction risks and maintain focus on the critical task of safe driving.

Course Duration: 1 Hour(s)

Roadways are a dangerous place for emergency responders. Since 1979 over 270 firefighters and emergency responders have died in accidents involving motor vehicles – this represents almost 25% of emergency responder deaths overall. Many more are injured annually from emergency vehicle related accidents. Preventing work-related roadway crashes requires strategies that combine traffic safety principles and sound safety management practices. Although fire departments cannot control roadway conditions, they can promote safe driving behavior by providing safety information to firefighters and by setting and enforcing driver safety policies. Crashes are not an unavoidable part of doing business. Operating an emergency vehicle is a responsibility you should take seriously to minimize the risk of injury and death to yourself and others, as well as damage to expensive equipment. This course highlights the steps you can take to protect yourself and your fellow firefighters on the road.

Course Duration: 1 Hour(s)

Various kinds of vehicles are used by emergency responders. Each type has unique dimensions and mechanical components. Being familiar with these can help make vehicle operations safer. This course reviews the various vehicle types used in the fire service and EMS industries, highlighting the unique features of these vehicles as well as the distinct handling requirements required for safe operation. An overview of safety enhancements, braking systems, and baffling systems is provided. The culmination of these discussions centers on applying the knowledge gained to reduce crash risks.

Course Duration: 1 Hour(s)

This course aims to review the fundamentals of emergency vehicle driving. Using contemporary examples and statistics, the need for training on this subject is emphasized. Factors to consider in route planning are also reviewed. Special attention is given as well to proper start-up procedures, fundamentals of safe driving, defensive driving, and positioning safely at the emergency scene.

Course Duration: 1 Hour(s)

This course aims to enhance safety for drivers traveling on expressways and freeways by increasing awareness of the risks and instructing drivers on safe practices for vehicle operation. In fulfillment of these objectives, the course covers topics such as highway hypnosis, velocitation, safe passing and merging, navigating interchanges, work zone safety, safe following distance, and pre-trip planning tips.

Course Duration: 1 Hour(s)

The purpose of this course is to encourage safe driving practices among employees, reduce employers’ costs due to incidents caused by impaired driving, and educate drivers on the factors that contribute to impaired driving. Driving is a common task required of many employees nationwide and even a small increase in safe driving practices can reduce the number of accidents and, most importantly, save lives. Due to the widespread nature of the alcohol-impaired driving problem in particular, special attention has been given to this problem.

Course Duration: 1 Hour(s)

For emergency vehicle drivers, intersections are one of the most dangerous sections of the roadway. Numerous studies have shown that intersections are the most likely location for an emergency vehicle to be involved in a crash. The Federal Highway Administration (FHWA) lists intersection safety as one of its top priorities, and it recommends driver training as one of the keys to reducing motor vehicle crashes at intersections. This course highlights the principles and practices emergency vehicle operators must consider for safely navigating through various types of intersections and examines the potential risks associated with the operation of vehicles at intersections. The course describes best practices for intersection safety and encourages the adoption of key safety practices to reduce vehicle-related crashes at intersections and is divided into two sections: Lessons 1-10 review basic intersection safety and Lessons 11-13 discuss intersection safety when responding to an emergency.

Course Duration: 1 Hour(s)

This course reviews legal aspects of emergency vehicle operation, including appropriate vehicle procedures based upon federal, state, local, and organization regulations. It also reviews the need for compliance with traffic laws and appropriate conditions for exemption. Legal terms and principles discussed include due regard, true emergencies, negligence, and abandonment. Strategies for protection from liability are also covered.

Course Duration: 1 Hour(s)

This set of 30 courses covers all of the theory training topics required by the Federal Motor Carrier Safety Administration (FMCSA, an agency of the U.S. DOT) as of February 7, 2022 to obtain a new Class A Commercial Driver’s License (CDL). You must complete all 30 courses and score at least 80% on all of the exams in order to complete the theory training requirement. Once you have successfully completed all 30 courses and passed all 30 exams, your completion data will be submitted electronically to the FMCSA’s Training Provider Registry (TPR) so that any state DMV can access it. You must also complete the FMCSA’s behind-the-wheel (BTW) training requirement, which must be obtained from a separate training provider, before you attempt to pass the CDL knowledge and skills tests at a state DMV.

This set of 29 courses covers all of the theory training topics required by the Federal Motor Carrier Safety Administration (FMCSA, an agency of the U.S. DOT) as of February 7, 2022 to obtain a new Class B Commercial Driver’s License (CDL). You must complete all 29 courses and score at least 80% on all of the exams in order to complete the theory training requirement. Once you have successfully completed all 29 courses and passed all 29 exams, your completion data will be submitted electronically to the FMCSA’s Training Provider Registry (TPR) so that any state DMV can access it. You must also complete the FMCSA’s behind-the-wheel (BTW) training requirement, which must be obtained from a separate training provider, before you attempt to pass the CDL knowledge and skills tests at a state DMV.

This course provides guidance for employees who drive large vehicles on the job, describing post-accident procedures such as who to call, what information to provide and collect, and what forms to complete. Information is also provided regarding what employee drivers can expect to be carried out by their organization during the accident investigation and which corrective actions could be recommended to prevent similar accidents in the future. Likewise, the course also discusses strategies for responding safely to unexpected vehicle emergencies, such as a mechanical failure. Equipping a vehicle with an accident kit and emergency supplies is also part of the recommended preparation strategies, as well as some tips on preventing the major causes of accidents and emergencies.

Course Duration: 1 Hour(s)

It is an obvious fact that environmental conditions play a significant role in vehicle crashes. The most unfortunate aspect of such collisions is that oftentimes they are entirely preventable. The main culprit in these crashes is often not the effect of the environment but the drivers who failed to recognize the hazardous conditions and drive appropriately. Environmental conditions that can affect driving include weather, visibility, and road surface quality. All of these require drivers to be able to respond appropriately and suit their driving performance to make sure the vehicle handles safely under the conditions present. This course provides an overview for large vehicle operators of how to respond to changing conditions on the road and emergencies that may come up unexpectedly, such as a flat tire or a skid, to ensure safe vehicle operations.

Course Duration: 1 Hour(s)

In a recent survey of current commercial motor vehicle (CMV) fleet safety managers, aggression and anger were considered the most dangerous risk factors for drivers. Unfortunately, there is good reason for this grim assessment. Aggressive driving is a serious problem on America’s roadways. The National Highway Traffic Safety Administration (NHTSA) estimates that aggressive drivers cause two-thirds of all fatal crashes today. While drivers under 30 are most likely to show aggressive driving behavior at the wheel, aggressive driving is a problem that crosses generational, racial, gender, and geographic lines.

Aggressive driving is a problem that threatens pedestrians, passengers, and drivers of all types of vehicles. Aggressive drivers may be unpredictable, take risks, make erratic maneuvers, and have little regard for the welfare of others. Therefore, even drivers who may not consider themselves aggressive should still learn strategies for how to avoid provoking an aggressive driving incident.

This course is aimed at reducing the likelihood of large vehicle drivers becoming involved in an aggressive driving incident. It proposes strategies for avoiding both perpetrating and provoking an aggressive driving incident. The course also discusses the topic of speeding as a primary and deadly symptom of aggressive driving. It is hoped that this course will help our roadways become safer and less stressful, which will ultimately minimize injuries, save on property damage repair costs, and, most importantly, save lives.

Course Duration: 1 Hour(s)

Operating a boom truck, or bucket truck requires specialized training because of the complexity of these pieces of machinery. Whether you are a professional or a homeowner understanding aerial safety practices and safety procedures is absolutely necessary to minimize and or eliminate accidents, falls and injuries. To ensure the worksite safety of others as well as for yourself, it is vital that you are properly trained to operate this type of equipment and recertify annually to keep current in any changes in equipment or procedures. OSHA (Occupational Safety and Health Administration), ANSI (American National Standards) and FMCSA (Federal Motor Carrier Safety Administration) all govern the safe operation of aerial lifts and aerial lift trucks as well as the fall protection needed to operate from an aerial lift safely.

This training will cover an overview of bucket trucks, operator training, personal protective equipment, lift and vehicle inspections, worksite preparation and inspection worksite hazards to include mitigation of identified hazards.

Course Duration: 0.5 Hour(s)

The course covers what factors influence drivers to speed, what risks arise from excessive speed, how speed affects stopping distance, what economic costs stem from speeding, how to avoid becoming involved in a collision with a speeder, and what factors to consider in choosing a safe speed for vehicle operation.

Course Duration: 1 Hour(s)

Vehicle crashes are the number one cause of work-related fatalities in the U.S. This course prepares drivers for encountering these potential hazards on the roadway. It follows a three-fold approach by encouraging drivers to anticipate, recognize, and respond to driving hazards. Within this framework, topics covered include the need and practical instruction for driving defensively. Also covered is the new technology available to large vehicles and how to properly use these systems. It is hoped that if drivers apply the information they take away from the course, they will help our roadways become a safer environment for everyone.

Course Duration: 1 Hour(s)

A brief gaze at a vehicle accident, a look down to try to read a map, a routine cell phone conversation — these all have the potential to cause a deadly truck accident. According to the National Highway Traffic Safety Administration, 6 to 8.3 million drivers crashed in the past five years as a result of being distracted.

Distracted driving is receiving increasing attention from both the media and legislators, but there is still a long way to go before drivers are fully aware of the hazards involved. Large vehicles require 20-40% more stopping distance, and when a driver’s attention is diverted from the roadway ahead of the vehicle, even that distance may not be enough. Traumatic injury or fatality can be the tragic end result.

This course examines the problem of distracted driving and offers solutions and prevention measures for avoiding accidents due to distracted driving. Recent case studies are also presented along with a discussion of the lessons that can be learned from each.

Course Duration: 1 Hour(s)

Traffic accidents are a leading cause of incidental deaths among U.S. workers. According to the Bureau of Labor and Statistics (BLS) more than 2,000 deaths a year are attributed to occupational motor vehicle accidents. This represents more than 30% of annual work-related fatalities. Unlike other workplaces, the roadway is an environment outside the control of the employer. Preventing work-related roadway crashes requires strategies that combine traffic safety principles and sound safety management practices. Although drivers cannot control roadway conditions, they can practice safe driving behavior by attending periodic driver training and following all motor vehicle safety laws and organizational policies regarding driver safety. Crashes are not an unavoidable part of doing business. This course highlights the steps drivers can take to protect themselves on the job.

Course Duration: 1 Hour(s)

The purpose of this course is to encourage safe driving practices among employees, reduce employers’ costs due to incidents caused by impaired driving, and educate drivers on the factors that contribute to impaired driving. Driving is a common task required of many employees nationwide and even a small increase in safe driving practices can reduce the number of accidents and, most importantly, save lives. Due to the widespread nature of the alcohol-impaired driving problem in particular, special attention has been given to this problem.

Course Duration: 1 Hour(s)

Intersections are one of the most dangerous sections of the roadway. Accidents at intersections account for approximately 40 percent of all reported crashes and one of every five fatal crashes. The Federal Highway Administration (FHWA) lists intersection safety as one of its top priorities, and it recommends driver training as one of the keys to reducing crashes at intersections.

This course highlights the principles and practices drivers must consider for safely navigating through various types of intersections and examines the potential risks associated with the operation of trucks and other large vehicles at intersections. The course describes best practices for intersection safety and encourages the adoption of key safety practices to reduce crashes at intersections.

Course Duration: 1 Hour(s)

Large vehicles have unique dimensions and mechanical components. Being familiar with these can help make drivers safer on the roadways.

This course reviews various types of large vehicles, highlighting the unique features of these vehicles as well as the distinct handling requirements required for safe operation. An overview of unique large vehicle features such as sleeper berths, semi-trailer effects on handling, tanker surge, weight and size regulations, safety enhancements, and braking systems is provided. The culmination of these discussions centers on applying the knowledge gained to reduce crash risks.

Course Duration: 1 Hour(s)

Most of a driver’s time behind the wheel is spent while the vehicle is moving forward. The repetition and accumulation of experience can help make drivers safe. But unfortunately this does not mean they will be equally good or safe when it comes to backing. Backing is one of the most difficult driving skills to master and therefore can pose a great risk.

Statistics confirm that backing a truck is one of the most dangerous driving activities. Despite the relatively little time spent backing compared to driving forward, backing still accounts for between 25-30% of vehicle accidents nationwide. It is not hard to see why learning, reviewing, and practicing safe backing techniques is a key part of reducing truck accidents.

This course focuses on the various safety precautions and techniques for backing safely in a number of situations. Topics such as safe backing procedures, backing with a trailer, blind spots, adjusting mirrors, and parallel parking are covered.

Course Duration: 1 Hour(s)

This course highlights reporting requirements, the importance of conducting a thorough incident investigation, things to consider when determining the root cause of an incident, and examples of corrective actions that can help prevent accidents in the future.

Course Duration: 1 Hour(s)

Minimizing organizational risk by ensuring that only safe, qualified drivers operate motor vehicles on the job is one of the key components of a motor vehicle safety program. This course is designed for supervisors who assign and train drivers and will examine the reasons why driver safety is of critical importance.

The course highlights the qualities shared by good drivers, how driver qualifications can be established, the importance of policy documents such as driver agreements and seat belt policy documents, how and why motor vehicle records checks are performed, and the importance of driver training.

Course Duration: 1 Hour(s)

Physical security threats like unauthorized access, theft, vandalism, and cyber-physical attacks can lead to devastating losses for businesses and organizations. A comprehensive physical security strategy, including surveillance systems, access controls, and security audits, is essential for protecting people, property, and information. This interactive online course will teach you how to conduct thorough security assessments, implement effective physical security measures, and establish proper access control systems. Additionally, you will learn how to cultivate a securityconscious culture, develop loss prevention techniques, and understand the security clearance process to create a more secure and profitable business environment.

Course Duration: 0.75 Hour(s)

Civil law predates criminal law and is a much larger body of law. It has been developed to handle differences between people such as torts, negligence, or breach of contract. This course explains the difference between criminal and civil law and discusses such important issues as negligence, vicarious liability, and intention torts; prevention and avoiding civil liability; deputization, detention, and merchants’ privilege; juvenile detention; and use of force.

Course Duration: 0.5 Hour(s)

Communication is essential to security operations. Communication must be accurate, precise, and dependable for any protection mission to succeed. Therefore, security professionals must understand the process of communication, communication and courtesy, interpersonal communication, how to overcome the barriers to communication, written communication, emergency communication, and communications equipment.

Course Duration: 0.5 Hour(s)

The legal concerns security officers face is both varied and complex. Because security professionals can become entangled in criminal liability, they should learn all they possibly can about the elements of a crime, burden of proof and criminal liability, crimes faced by security practitioners, the concept of legal authority, protection of property, and use of force.

Course Duration: 0.5 Hour(s)

There are numerous types of emergency situations that security professionals may be faced with, and each facility will have its own unique emergencies. To better handle these situations, security professionals need to understand traffic control and traffic accidents, incident scene protection, crowd management, bomb threat response, medical emergencies, natural disasters, and workplace violence.

Course Duration: 0.5 Hour(s)

This course discusses the morals, values, and conduct within the security profession, the importance of how security professionals carry themselves, and basic standards for professional conduct by security officers. Topics covered include what it means to be professional, certification programs, security officer discretion, codes of ethics, recognizing an ethical problem, and standards of security officer conduct.

Course Duration: 0.5 Hour(s)

Fire is a serious threat. The destructive capabilities of fire are enormous, making it a significant concern for security professionals. To help ensure safety, security officers must understand the basic classifications of fire, fire hazards on patrol, detection systems and use of fire, extinguishers, fire prevention, safety investigation, and HazMat.

Course Duration: 0.5 Hour(s)

As they are often ambassadors for their organization, security officers must be adept at human relations and understand the various publics that the organization serves. To that end, this course covers the topics of client-centered security, attitude, the public security professionals serves, tactics to build client-oriented security, dealing with angry people, and improving relationships with law enforcement.

Course Duration: 0.5 Hour(s)

Alcohol abuse on college and university campuses is a growing problem. Alcohol is brought onto the campus by students, visitors and even faculty and university staff members. It’s estimated that seven out of every ten security related calls on a college campus are alcohol related.

This course identifies the negative impact of alcohol use and abuse on a college/university campus; examines some positive steps to control the problem; and discusses the symptoms of abuse and situations that often lead to excessive alcohol consumption on and off campus.

Course Duration: 1 Hour(s)

At the end of this course, the participating student will be able to explain the unique relationship that exists between a college or university and the city, town, village or county that adjoins the campus. Emphasis will be placed on understanding strategies and programs that will help enhance the communication process and promote mutual understanding.

Course Duration: 0.5 Hour(s)

Campus security officers can spot and avoid dangerous situations by using several practical techniques. This course explains the basic theory of security awareness and discusses the importance of maintaining a high level of awareness while on a college or university campus.

Course Duration: 1 Hour(s)

This course explains the importance of report writing in the overall campus security function and demonstrates the proper method for gathering information concerning criminal and non-criminal activity on a college campus.

Course Duration: 0.5 Hour(s)

The best scene control and processing is a result of a planned approach by everyone involved. This course discusses the importance of protecting the integrity of an incident scene and demonstrates various methods of searching for and protecting physical evidence.

Course Duration: 1 Hour(s)

A critical incident can happen at any moment. When we talk about critical incidents in a school, it’s hard not to think of Columbine or Virginia Tech, but not all critical incidents involve school shootings. Critical incidents can occur on and off campus, how you plan for these incidents is crucial to an effective response.

Course Duration: 0.5 Hour(s)

Fires and emergencies happen without warning, and how you plan for these emergencies is crucial to an effective response. This course explains the importance of implementing and practicing a disaster plan on a college or university campus. Emphasis will be placed on planning and the use of a team concept in anticipating and meeting the emergency recovery needs of the college or university.

Course Duration: 1 Hour(s)

The legal responsibilities of a campus security professional continue to expand. This course discusses why it is important for campus security professionals to know that the actions they do or do not take can have legal ramifications for their department as well as for them personally.

Course Duration: 1 Hour(s)

Casinos operate on a 24-hour basis. This means that the security professional is always on call and has to be ready to respond at a moment’s notice. Responding to an emergency is one of the most important calls that a security officer will answer. How an officer responds can have a dramatic impact on the victims as well as the casino. This course examines the response procedures for a variety of situations.

Course Duration: 0.5 Hour(s)

A casino can be a challenging work environment. Many of today’s casinos can be compared to small cities. The numbers of services that security personnel offer are vast and vary from location to location. Securing a large facility takes coordination and a highly motivated individual who is dedicated to the protection of people and assets while providing a customer-friendly approach.

Course Duration: 0.5 Hour(s)

The number of bomb threats, actual bombings, including incendiary devices increases each year in North America. They impact businesses regardless of their size or type. Sometimes the impact is not just money but also lives. This course discusses bombs or explosive devices; common bombing misconceptions; a security officer’s role in various types of bombing incidents; the correct response to suspicious packages; and effective bomb search locations and techniques.

Course Duration: 1 Hour(s)

Drugs, economic conditions, and a decline in moral values are some of the reasons for an increase in violence in our society. Murder, rape, gang violence and crime are now commonplace in even the most peaceful of neighborhoods and communities. These conditions bring the same problems into hospital emergency departments. This course explores the problem of emergency department security from numerous perspectives and provides some suggestions for decreasing the threats.

Course Duration: 0.5 Hour(s)

Security officers have a variety of duties in a variety of industries. But no matter the responsibilities, all security officers will be expected to know their facility’s emergency procedures and to assist during a crisis. One of the most important procedures is evacuation, and this course offers some effective strategies for handling evacuations and demonstrations.

Course Duration: 0.5 Hour(s)

Fires and emergencies happen without warning, and how you plan for these emergencies is crucial to an effective response. This course explains the importance of implementing and practicing a disaster plan on a college or university campus. Emphasis will be placed on planning and the use of a team concept in anticipating and meeting the emergency recovery needs of the college or university.

Course Duration: 1 Hour(s)

As the line between safety and security becomes less defined in security operations, fire prevention becomes a greater responsibility for the security officer. On-duty Officers must learn how to inspect fire equipment to ensure it functions properly, thus saving the facility from major fire losses. This course tours a healthcare facility to show what to look for during fire equipment inspections.

Course Duration: 0.5 Hour(s)

Working as a professional security officer in the 21st century is a challenging job. Often the primary role is customer service. However, there are critical responsibilities toward safeguarding people and property, reducing liability, and responding to emergencies. Most officers will have to respond to a medical emergency at some point in their career, and those medical emergencies could be life- threatening.

This course discusses several basic emergency response procedures that every security officer should know including first aid, shock, bleeding, CPR, the Heimlich maneuver, and how to safely move an injured person.

Course Duration: 1 Hour(s)

There can be no denying the fact that the role of the security officer has been changing drastically in the past few years. With every budget cutback that occurs in the public sector, the need for a highly trained, private security officer seem to double. And with that need, comes more dangerous situation for the security officers.

This course examines the role of the security officer in handling the initial response to a felony or serious crime incident. Learn the basic components of a response plan: helping the injured, determining the extent of the crime or incident scene, setting boundaries, protecting the incident scene, preserving the evidence, and making notes.

Course Duration: 0.5 Hour(s)

Professional officers have a responsibility to adequately handle emergency situations. In this course, the security officer learns the basic principles of an emergency response. In addition, the officer learns about the three distinct phases of an emergency: the pre-event, the event and the post-event.

Course Duration: 0.5 Hour(s)

Security professionals are in the business of observation. One of the most important parts of the job is to keep a trained eye out for potential safety and security concerns. Traveling in and around the workplace, security professionals will have the opportunity to see people at both their best and their worst. One example of people at their worst is when an individual expresses unfounded hate toward others of a different race, sex, sexual orientation, or national origin.

This course examines the difference between a hate crime and a hate incident and identifies how to handle the situation if one occurs at your facility.

Course Duration: 0.5 Hour(s)

Do you have a comprehensive, practiced infant abduction plan in place? Do you have security equipment/systems to augment your infant security initiatives? Geared toward security managers and supervisors in the healthcare setting, this two-part course explains conducting a security risk assessment, adding security equipment/systems, and evaluating your infant security programs. Users will learn a multidisciplinary/multidimensional approach to infant security, including descriptions of the & “typical” abductor and of effective practice drills.

Course Duration: 0.5 Hour(s) Each

Do you have a comprehensive, practiced infant abduction plan in place? Do you have security equipment/systems to augment your infant security initiatives? Geared toward security managers and supervisors in the healthcare setting, this two-part course explains conducting a security risk assessment, adding security equipment/systems, and evaluating your infant security programs. Users will learn a multidisciplinary/multidimensional approach to infant security, including descriptions of the & “typical” abductor and of effective practice drills.

Course Duration: 0.5 Hour(s) Each

A security officer’s role is ever-growing and expanding. The duties of the private security officer are changing with the environment it serves including emergency preparedness. The idea of a lone security professional caring for a large facility with no chance of incidents are of the past. Today, a professional’s scope of responsibility and activity is far more advanced and technological in nature than could be handled by one person.

This course introduces the issue of emergency management, including the history of the EMA, general definitions, types of emergencies and situations, and the lifecycle of an emergency event.

Course Duration: 1 Hour(s)

Access control is the both the most basic and most important function of security. And while technology is a great asset, it is the security officer who truly drives access control. In this course, Jim Crumbley, CPP, PPS, provides an overview of access control concepts as well as on-the-job specifics to demonstrate how and why security officers are critical to effective access control.

Course Duration: 0.5 Hour(s)

The job of a security officer can be both demanding and rewarding. Officers work in a variety of environments and are called upon to perform many functions. Regardless of the type of post or the nature of the company’s business, experience tells us that to succeed officers must master certain basic skills. This course examines the good habits and routines that make security officers successful.

Course Duration: 0.5 Hour(s)

A building patrol is something that every security officer will do at one point or another. Generally, officers are looking for security violations or just making sure that an area is secure. A building search is usually conducted as a result of an alarm, unauthorized entry, or evidence of a break-in. This course identifies basic concepts and strategies that will assist officers when conducting perimeter and interior searches.

Course Duration: 0.5 Hour(s)

Despite the advances that have been made in the area of information technology, report writing continues to stop some security officers in their tracks. Although a blank report can be intimidating, it doesn’t have to be. This course discusses how to identify and correct common errors in report writing with simple and effective tips.

Course Duration: 0.5 Hour(s)

In most instances, the uniform police officer is the first responder to a crime scene. However, crimes and incidents do occur where the professional security officer will arrive on scene first. Knowing what to do when this happens not only assists law enforcement, but it is useful for possible legal or liability claims that arise. Part I examines why it is critical that the officer be trained in crime and incident scene preservation and documentation. Also covered in this course is the 12 Response Reminders for accident, incident, and crime scene investigations.

Course Duration: 1 Hour(s)

Security-related incidents are as likely to end up in court as criminal incidents, so it’s important to document both types of activity. This course demonstrates an effective process for documenting accidents, incidents and crimes through the use of sketches, video, and still photography. This will not only assist law enforcement but also be useful for possible legal or liability claims. Also covered in this course is the 12 Response Reminders for accident, incident, and crime scene investigations.

Course Duration: 0.5 Hour(s)

Providing security to clients is providing them with a service. That service should be perceived as ideal, tailored to the clients, and designed to fit their needs. That high level of service does not simply occur – strategies must be in place that will allow the flexibility to blend providing security and excellent service. This course reviews service expectations, examines the unique characteristics of security service, and explains the attributes a client seeks when selecting a security provider.

Course Duration: 0.5 Hour(s)

The security industry and its security officers are constantly under scrutiny. To continue to improve public perception of security officers must raise their level of professionalism. In this course, veteran security trainer Loretta Veney, CPP, uses the acronym, PROFESSIONAL, to demonstrate how being prompt, responsible, observant and factual, can significantly increase your level of professionalism on the job.

Course Duration: 0.5 Hour(s)

On a day that has become known as 9-1-1, terrorists attacked New York City and The Pentagon in Washington, D.C. This has brought the country together like no other event since Pearl Harbor, but it has also generated a lot of fear. Security plays a huge role in both the fight against terrorism and controlling that fear.

This course discusses the availability of bomb and weapons detection procedures and equipment, identifies the capabilities of detection dogs and metal detectors, and examines training and certification standards.

Course Duration: 0.5 Hour(s)

Module 1 – How do we see what we see? What physical properties have an impact on the visual information that is sent to our brains? As trained observers, security officers need to be aware of several things including the properties of light, determining visibility, the connection between attention and perception, the use of the flashlight, the anxiety of the dark, and operating in reduced lighting. In this course, Rick Fiems, CPO, CSS examines what it means to be observant. Module 2 – Private security professionals face a variety of challenges on a daily basis that challenge their abilities to observe and report accurately. This course informs security professionals about the variety of ways that they must put their observation skills to the test; explains how these skills might be challenged; and discusses meaningful and simple ways that they can improve their capacity to observe details and report crucial information.

Course Duration: 1 Hour(s)

How a security officer conducts himself reflects on the organization as well as the individual. It’s important the officer is well versed in the subjects of diversity awareness, discrimination, and sexual harassment. In this course, Loretta Veney, CPP, examines acceptable and unacceptable behavior in the workplace.

Course Duration: 0.5 Hour(s)

How do you handle interviews? Are you getting all the information you need to know? This part 1 of this course Tom Conley reviews the qualities of an effective interview, the differences between truthful and deceptive people, the elements of an effective investigation, and the importance of good note-taking. In part 2, Lieutenant Steve Williams, an instructor for the Northern Mississippi Law Enforcement Training Center discusses the steps for conducting an effective interview.

Course Duration: 0.5 Hour(s)

How do you enforce rules and regulations at your workplace? Do you have any specific techniques? This course discusses effective enforcement techniques that use interpersonal skills, presence, and communication skills. It also examines the “ask, tell, make” concept and two other major aspects of enforcement.

Course Duration: 0.5 Hour(s)

Everyone with at least a hint of ambition wants to grow professionally. The harsh reality is that not everyone will realize their professional goals. Personal and professional growth requires at least three things- integrity and honesty, appropriate skill sets, and the ability to identify and exceed expectations. This course discusses how the establishment of a positive working relationship with superiors and clients can be of benefit and enhance career growth.

Course Duration: 0.5 Hour(s)

Being able to make the appropriate choice when confronted with an ethical question is of paramount importance to the professional security officer. Ethical decision-making is a key component of officer survival. While there is no absolute right or wrong approach to an ethical dilemma, there are some acceptable parameters of workplace behavior. This course reviews the PORT acronym for ethical decision-making, offering structure and guidance to officers making ethical choices.

Course Duration: 0.5 Hour(s)

When a special event takes place at your facility, many security problems arise. Knowing what variables affect a crowd and what to do about them can prevent serious injuries to both the people and security officers.

In this course, Critical Intervention Services explains how to successfully manage the crowd at an event and offers some tips on crisis resolution.

Course Duration: 0.5 Hour(s) Each

The security profession like most others goes through periods where things remain relatively quiet. The so-called routine days are nice breaks from the hectic pace that can come during some times of the year. Every once in a while, security officers are faced with the prospect of handling a special event. These can run the gamut from total disruption to minor inconvenience. Regardless of the type of event, simple planning can go a long way toward eliminating problems and maximizing security coverage.

This course explains the process of successfully planning special event security.

Course Duration: 0.5 Hour(s) Each

Contemporary Services Corporation (CSC) is one of the oldest and largest event-security providers in North America. CSC has provided security for everything from rock concerts to the Academy Awards to fishing tournaments. In this course, CSC founder and CEO Damon Zuwalt along with John Thomas, Assistant Chief of Public Safety at The University of Southern California, offer their perspectives on the multi-layered and widely varied aspects of crowd control. They also share tips about the elements of a good plan, when and how to use communications, conflict resolution, alcohol-induced behavior, when to call for backup, and the most important components of the job: public relations and customer service.

Course Duration: 0.5 Hour(s) Each

Increasingly, gang activity impacts all corners of our environment, from the urban to suburban; no area is immune. As a security officer, you interact with gangs differently than law enforcement, yet your observations, interactions, and presence are imperative for the protection of the people and property you serve. This course will help you understand the nature of gangs, as well as trends, identifiers, and actions you can take as a security officer to discourage gang behavior.

Course Duration: 0.5 Hour(s)

For many departments, report headings are a fill in the blank format. However, some incidents require a written narrative that may be used as evidence in a civil or criminal trial or as the basis of disciplinary action against an employee. This course focuses on the report narrative: how and what information to gather and techniques to transfer that information into an accurate, complete, and fair report.

Course Duration: 0.5 Hour(s)

Security officers in the performance of their duties are often required to search hand-carried items such as purses, packages, and brief cases. They may also be required to search vehicles, work areas, lockers, and people. This course discusses what constitutes an inspection, how to conduct inspections at entry/exit points, and how to properly inspect a vehicle.

Course Duration: 0.5 Hour(s)

Normally, when people think of the function of gathering and classifying intelligence information, they tend to think in terms of organizations like the CIA or the military. They are two of the biggest users, but they are far from the only ones. Security officers should also be large-scale users of information. This course examines what role intelligence gathering plays in security professionals’ everyday duties; the differences between operational, tactical and effective intelligence; and how best to gather information during a crisis.

Course Duration: 0.5 Hour(s)

How do you handle interviews? Are you getting all the information you need to know? This part 1 of this course Tom Conley reviews the qualities of an effective interview, the differences between truthful and deceptive people, the elements of an effective investigation, and the importance of good note-taking. In part 2, Lieutenant Steve Williams, an instructor for the Northern Mississippi Law Enforcement Training Center discusses the steps for conducting an effective interview.

Course Duration: 0.5 Hour(s)

Gangs and juveniles often are a problem in the retail environment. Security officers face an increasing problem of the congregation of juveniles with gang activities in and around retail properties. This course examines some of things security officers can do to best serve the merchants, patrons, and property owners. Topics covered include loitering and juvenile behavior, approaches to juvenile problems, what constitutes a gang, and gang identification graffiti.

Course Duration: 0.5 Hour(s)

Safety is the process of minimizing job hazards. Similar to determining security concerns, safety concerns are determined through risk assessments. Knowing these risks is crucial. OSHA mandates minimum safety standards, and the employer is legally responsible for maintaining a safe work environment. This course defines work safety, examines the security guard’s role in promoting a safe working environment, and identifies safety hazards to be aware of when patrolling facilities.

Course Duration: 1 Hour(s)

To function as a security professional, you need both mental and physical toughness. You get your mental skills through reading, instruction, and experience. But what about your physical skills? After all, safety starts with a security officer, and you have to take care of yourself before you can take care of others. Taking care of yourself includes health maintenance, fitness, and back safety. This two-part course provides an overview on how to build and maintain your fitness through weight training and exercise.

Course Duration: 0.5 Hour(s)

To function as a security professional, you need both mental and physical toughness. You get your mental skills through reading, instruction, and experience. But what about your physical skills? After all, safety starts with a security officer, and you have to take care of yourself before you can take care of others. Taking care of yourself includes health maintenance, fitness, and back safety. This two-part course provides an overview on how to build and maintain your fitness through weight training and exercise.

Course Duration: 0.5 Hour(s)

For years the world has recognized the need for competent professionals who can effectively manage complex security issues that threaten people and assets. This course introduces the American Society for Industry Security (ASIS), discussing the history of the organization’s certified protection professional (CPP) program, qualifications for testing, administration of the test, and the examination structure and content.

Course Duration: 0.5 Hour(s)

Often when people enter a facility, the security officer is the first person they interact with. The impression officers leave not only says a lot about their professionalism, but also may affect the patron’s decision to do business at the facility. In this course, Dave Smith discusses ways to improve public relations with visitors and employees.

Course Duration: 0.5 Hour(s) Each

Knowing how security should respond to and prevent acts of terrorism may be a bit confusing. Security officers deal with so many threats on a regular basis that terrorism can seem a remote possibility. Nonetheless, remember that by practicing sound security principles revolving around basic crime prevention and customer service, officers will already be playing a critical role in combating the threat of terror.
This course defines terrorism, examines the trends of domestic and international terrorism, describes security’s role in combating the threat of terror, and identifies critical contact information needed to report possible acts of terrorism.

Course Duration: 0.5 Hour(s)

Command presence is essentially presenting yourself as someone in authority who is to be trusted, respected, and obeyed. It all boils down to how you present yourself. Do you look, act, and speak the part? This program discusses each of these aspects of command presence as well as discussing the pitfalls of letting the badge go to your head – known as Badge-itude.

Course Duration: 0.5 Hour(s)

Inevitably, a security officer will have to handle a situation involving an irate, disruptive person. In this course, Rick Fiems, Department of Public Safety Chief at Black Hawk College in Moline, Ill., introduces the “7-6-5 Method”. Learn about the seven channels of communication, the six principles for dealing with upset people, and a five-part formula to control the situation.

Course Duration: 1 Hour(s)

Communicating with the public is a standard part of a security officer’s job, and often includes dealing with people who are confused, angry, or upset. How you respond can mean the difference between a situation that ends quietly and quickly and one that escalates. In this course, international trainer Robert Betancourt explains how to avoid the most common communication mistakes that make people feel slighted, disrespected, wronged, and defensive.

Course Duration: 0.5 Hour(s)

Whether working in the private or public sector, security officers will encounter and deal with a number of different people. The mentally ill person can be a unique case, often requiring special treatment. Though the majority of mentally ill persons are not dangerous, they can be difficult to manage if they are not dealt with in a proper manner. This course discusses how to properly deal with situations involving persons with a mental illness or disorder.

Course Duration: 0.5 Hour(s)

As you patrol the workplace, you come across a woman who is crying uncontrollably. What do you do? You’re patrolling the parking lot and a customer verbally attacks you. How do you handle it? This course explains how to defuse a conflict or crisis by using verbal and non-verbal communication. It also explores active listening, proper body language, and recognizing the real issue.

Course Duration: 0.5 Hour(s)

Security officers must interact with a variety of people on a daily basis. Those interactions may not always go as well as they could. In this course, the security officer will receive six steps to engage the customer, including making eye contact, noticing customer behavior, and simply being alert. These strategies can dramatically improve the security officer’s ability to pay attention, note unusual behavior, and deter wrongdoers.

Course Duration: 0.5 Hour(s)

Providing security in a lobby or reception area is one of the most common assignments for security officers. It is also one of the most important. In this course, security officers will be provided information about security in a lobby or reception area. Using scenarios involving upset, aggressive and potentially violent people, officers will be given instructions on the importance of their actions and appearance in dealing with guest and others at the reception area.

Course Duration: 0.5 Hour(s)

Lost children are a key concern of protection professionals who work in environments where there are children present. Any facility, building or property faces the potential of having children separated from their parents or guardians. This course examines the preparation for the issue of lost children including sound policy development, professional practices by security officers, and constant training.

Course Duration: 0.5 Hour(s)

The most common edged weapon attacks occur without warning and within arm’s reach of the intended victim. Security officers often interact closely with people and may not initially see the edged weapon. In this course, George Demetriou demonstrates instinctive defensive techniques for the security officer. Both armed and unarmed security officers will learn how to respond when surprised by sudden, aggressive arm motions by countering the edged weapon threat and gaining positional and tactical advantage.

Course Duration: 1 Hour(s)

Nonverbal body gestures are generally universal and consistent in our multicultural society. Being able to read body language, or “unspoken dialogue,” can help security officers gain the upper hand in any contact or possible confrontation. The key is to observe not just one but multiple body gestures to determine an individual’s attitude and intention. In this course, international trainer Robert Rail explains how to recognize the threat level of a potentially aggressive individual, how to evaluate the nonverbal messages of others, and how to deal with people from different countries or backgrounds.

Course Duration: 0.5 Hour(s)

Nonverbal body gestures are generally universal and consistent in our multicultural society. Being able to read body language, or “unspoken dialogue,” can help security officers gain the upper hand in any contact or possible confrontation. The key is to observe not just one but multiple body gestures to determine an individual’s attitude and intention. This course reviews typical body signs exhibited by aggressive, neutral, and defensive individuals while in a seated position. It also addresses how to elicit useful information through the process of interactive dialogue and how your voice and gestures can influence an individual’s reaction to you.

Course Duration: 0.5 Hour(s)

One of the most dangerous duties for a security officer is applying handcuffs. If done incorrectly, it can lead to injury and possible litigation. In this course, Mark Dunston, Deputy Chief of Police Ocean Springs, Miss., examines how to properly approach a subject, how to effectively apply handcuffs, and handcuff preparation and maintenance.

Course Duration: 1 Hour(s)

Protecting oneself is one of if not the most important elements of a security officer’s job. But it doesn’t always have to involve weapons or hand-to-hand combat. This course provides security officers with a working knowledge of the following: the five-step model for self defense; the available tools for self defense; approved, unapproved, and improvised defensive Weapons; the use of force continuum; and other basic self-defense concepts.

Course Duration: 1 Hour(s)

The first priority when a security guard begins their shift everyday is to make sure they end that shift the same way you started – in one piece. In this course, Sgt. Dave Spell of the Gwinnett County Police Department discusses alert conditions, proper escort techniques, defensive dress, strategies to respond to a fight, and effective responses to choke holds.

Course Duration: 1 Hour(s)

When a person suddenly has an emotional outburst and tries to get past you, what do you do? Overly emotional or overly stressed people sometimes become irrational because, in their eyes, the security officer has no right to block their access, and they then become physical. This course examines the S.T.A.R. system and how using it security officers can de-escalate such a situation with the least potential liability.

Course Duration: 0.5 Hour(s)

Assets, risk, threats, property loss: these are terms that you’ve probably heard in your career as a security officer. But do you know what they mean? And do you know how they affect the job that you perform every day? Especially if you’re new to the security industry, chances are that you don’t. But even seasoned professionals can use a refresher course on the basics of risk management. This course discusses the basic concepts of managing risk; what qualifies as an asset, the kinds of losses that you’re charged with preventing and tips and strategies you can use to protect your organization’s assets.

Course Duration: 0.5 Hour(s)

Emergency preparedness can be called many different things: Emergency Management, Disaster Recovery, or Business Continuity Planning. Regardless of the terms used, security plays a key role in preparing any organization for an emergency. Supervisors and management should understand the basic concepts of emergency preparedness as business survival depends on it. This course examines strategic steps officers can take for emergency preparedness and describes security responsibilities for the most common of emergencies.

Course Duration: 0.5 Hour(s)

Fusion centers are high-tech, hubs of information where intelligence and information are analyzed and then sent out to officers and security professionals. This course examines the importance of these centers to law enforcement, what they are, and how they improve law enforcement’s response to terrorism and crime.

Specifically, this course discusses the mission, scope, and sensitive issues that have arisen due to the implementation of fusion centers in police agencies, and the roles private and corporate security professionals play in the equation.

Course Duration: 0.5 Hour(s)

True leadership requires dedication, focus, and flexibility. Leadership is harder than supervision and more personal than management. Supervision is temporary in nature, while true leadership is permanent. Poor leadership comes and goes but strong leaders – and their effect on our lives – last a lifetime. This course outlines and discusses what constitutes a security leader and provides guidelines on how supervisors can become leaders.

Course Duration: 0.5 Hour(s)

Every performance evaluation ends up in your permanent record. How do you know if it is fair, unbiased and thorough? This course outlines the preparation and steps a supervisor should take to make sure the evaluation is constructive and accurate. Veteran security supervisor, Richard Fiems, Public Safety Chief at Blackhawk College, Moline, Ill., sheds light on supervisors’ responsibilities to prepare and conduct a fair review. In addition, the course identifies tips on how to make the evaluation less painful and more productive.

Course Duration: 0.5 Hour(s)

Security has not always been considered a profession. However, changes in corporate America, increased terrorist activity, greater liability, and increased regulatory requirements have driven the push toward professionalism in the industry. But before the security supervisor can fully understand what it means to be a professional, they must first understand the standards of security professionalism. This course explains how professional standards are set and provides an overview of the most prestigious security certifications and their requirements. The viewer will also learn some of the protection officer Code of Ethics and understand how compliance with exact standards improves security.

Course Duration: 0.5 Hour(s)

Many security professionals have seen young and slightly idealistic employees view their role as black and white. These officers believe their primary job is to get the bad guys. What these officers seem to miss or ignore is to reduce business risk.

This course explains how security impacts business risk and describes security principles as they relate to business. Users will learn what is meant by strategic and permeating security, how layered security operates, and the purpose and performing of patrols.

Course Duration: 0.5 Hour(s)

El trabajo de un guardia de seguridad puede ser exijente y satisfactorio al mismo tiempo. Los guardias de seguridad trabajan en una variedad de ambientes y son llamados a ejecutar un sinnumero de funciones. Sin tener en cuenta la naturaleza de la compaaia, la experiencia nos indica que para triunfar el guardia debe, como la mayoria de profesionales, dominar ciertas destrezas basicas. Este programa demuestra los habitos de rutina que deben ser desarrollados por un buen guardia de seguridad.

Course Duration: 0.5 Hour(s)

El objectivo principal de cada guardia de seguridad es el que sea pasivo pero a la vez sea una amenaza visual contra el crimen. Sin embargo, en algunos casos los guardias estan forzados a reaccionar contra una persona agresiva. Esto puede incluir intervencion fisica para proteger a otras personas o a si mismo en una situacion amenazante. En este programa los guardias se familiarizaran con tecnicas basicas de bloqueo, distraccion y posicion. Aplicados correctamente, estos procedimientos pueden usarse para controlar a personas agresivas sin causar daaos fisicos.

Course Duration: 0.5 Hour(s)

Effective, thorough crime scene investigation (or CSI) can produce valuable evidence and information to resolve a crime. The investigator should have a clear understanding and thorough knowledge of their tasks, various types of CSI equipment, scene safety procedures, and scene assessment procedures. Ineffective or inadequate investigation, however, can hinder a case and prevent just conviction or sentencing. The goal of crime scene investigation training should be to eliminate human error. Unfortunately, the potential for human error can be significant. A recent federal government study documented nearly 150 potential sources of human error in the analysis of crime scene fingerprints (NIST, 2012). Extra precaution should be taken when locating, collecting, and documenting evidence.

This course provides a general overview of crime scene investigation. It discusses the types of equipment used in CSIs and safety considerations for mitigating risks. Topics that receive substantial focus are documenting, locating, and collecting evidence.

DISCLAIMER
The information contained in this course is not intended to be used in lieu of professional legal advice. It should not be used to solve a legal problem. Always consult a qualified attorney or trained law enforcement professional for answers to specific questions. Additionally, laws and policies may vary in different jurisdictions and users are instructed to comply fully with all federal, state, and local laws and policies, even if they may differ from the information presented in this course.

Course Duration: 42 Hour(s)

La mayoria del tiempo sus guardias de seguridad seguiran una rutina establecida, pero habra ocasiones cuando una situacion de emergencia requiere una reaccion rapida usando entrenamiento y sentido comun para minimizar el impacto de la emergencia. En esta leccion, se les proporcionaran guias para ayudar a cumplir con sus tareas efectivamente durante una emergencia. Se enfatiza el mal tiempo, catastrofes naturales, bombas y manifestaciones.

Course Duration: 0.5 Hour(s)

La prevencion de incendios es una de las responsabilidades de un guardia de seguridad. En caso de incendio, es muy importante que el guardia este familiarizado con los diferentes tipos de fuego, localizacion de detectores, alarmas y equipos contra incendio. Este programa explica en detalle los procedimientos y tecnicas a seguir para preparar al guardia de seguridad en caso de este tipo de emergencia.

Course Duration: 0.5 Hour(s)

Un guardia de seguridad es parte del esfuerzo de una organizacion para proteger a la gente, propiedad e informacion. Como tal, tiene un numero de responsabilidades generales que tiene que cumplir continuamente. En este programa los guardias de seguridad aprenderan acerca de la gran variedad de responsabilidades que abarca esta mision de seguridad. Desde reglas y regulaciones hasta a alarmas y sistemas de control de acceso, hay una gran cantidad de informacion que el debe poseer para cumplir con la mision de seguridad.

Course Duration: 0.5 Hour(s)

Cuando un evento ocurre (o no ocurre) unguardia de seguridad usualmente recopila un reporte formal escrito de los datos acerca del incidente. Escribir reportes es un lemento critico del trabajo de un oficial de seguridad. Este reporte puede ser usado para decidir otra accion, como base para procedimientos civiles criminales, o para propositos disciplinarios. Este programa ayudara a los guardias de seguridad a escribir mejor los reportes. Detalla los siete pasos esenciales al escribir un reporte y describe los problemas mas comu.

Course Duration: 1 Hour(s)

There are certain skills a supervisor must possess. One of the most important concepts to understand is the relationship of needs, motives, and behavior. Simply stated, an individual’s behavior is determined by their strongest need at that time. This course provides viewers with a basic understand of two theories of motivation and behavior by examining the variety of influences that determine the behavior and motivation, Abraham Maslow’s Hierarchy of Needs theory, Frederick Herzberg’s Motivation-Hygiene theory, and how to implement elements of these studies into a practical application for understanding behavior and motivation.

Course Duration: 0.5 Hour(s)

Most supervisors probably don’t look forward to Employee performance evaluations and most employees probably dread them as much as they do going to the dentist. However, performance evaluations are one of the primary functions of a supervisor, and they help all employees become more productive and more satisfied with their role in the organization. This course provides the participant with a basic understanding of performance evaluations and a process to implement them.

Course Duration: 0.5 Hour(s)

The use of vehicles on campuses for the purpose of security partol has been growing. Not every security officer is going to use a vehicle for patrol, but the same basic standards for vehicle patrol apply to both foot patrol and stationary posts. This course discusses the benefits of vehicular patrols, offers security guards a working knowledge of safety issues involving the use of vehicles, explains the liability of false arrest, and demonstrates the correct way to approach a vehicle.

Course Duration: 0.5 Hour(s)

Security Officers can be called upon to perform a variety of duties in and around parking lots and garages. These generally include functions like patrolling, directing traffic, and controlling access. Officers are also sometimes asked to retrieve keys locked in cars, jump-start dead batteries, and render other assistance. This course shows security officers the steps necessary to maintain security in a parking structure and how to implement those steps effectively.

Course Duration: 0.5 Hour(s)

Driving a vehicle while on patrol poses many unique challenges for security professionals and increases the likelihood of an accident. This course examines proactive road management, pre-driving habits, cause of most accidents, common collision types, visual control zone, and how to maintain a safety gap or cushion. The course also details a checklist of common procedures for reporting a collision.

Course Duration: 0.5 Hour(s)

Controlling traffic is an exciting yet very dangerous assignment. Safety is of the utmost importance. In this course, Orlando Police Department safety trainer Joe and host Dave Smith walk you through safety equipment, the safe use of cones and flares, and how to direct traffic in both daytime and nighttime settings.

Course Duration: 0.5 Hour(s)